Author Archives: Sandy

50 Ways to WOW Your Others – Tip #47: Proudly Proclaim Your Mission, Vision and Values

Tip #47: Proudly proclaim your mission, vision and values Post them as your promise to all who come in contact with you. Tell people you care enough to have one… and then post it to remind them of how committed … Continue reading

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50 Ways to WOW Your Others – Tip #46: Be Sure Everything You Do is of the Highest Possible Quality.

Tip #46: Be sure everything you do is of the highest possible quality. Extreme competence WOWs us, no matter where it occurs. It doesn’t matter what we’re talking about… if you do it, extremely well, it creates a WOW! Whether you’re talking … Continue reading

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50 Ways to WOW Your Others – Tip #45: Be the Opposite

Tip #45: Be the opposite If no one else is doing something, you do it; if everyone is doing it, you do something else. Don’t let excuses hold you back! Not to pick on the construction industry, but almost every … Continue reading

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50 Ways to WOW Your Others – Tip #44: “I’m so happy to see you/hear from you!”

Tip #44: “I’m so happy to see you/hear from you!” Enthusiastically and cheerfully greet everyone – in person and on the phone. Make them feel special and welcome! One of the greatest compliments I’ve received (from many people) is that I … Continue reading

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50 Ways to WOW Your Others – Tip #43: Share the App Love

Tip #43: Share the App Love Share a great app (or a bunch of great apps) with others. Share an app that will help someone save time, money or effort… or is just the coolest thing. My husband and his … Continue reading

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50 Ways to WOW Your Others – Tip #42: Create a “Brag Board”

Tip #42: Create a “Brag Board” Put up a bulletin board to allow associates to “brag” on family, friends and co-workers. Encourage items that help co-workers get to know each other better, as well as giving a shout-out to a … Continue reading

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50 Ways to WOW Your Others – Tip #41: Get In With the People

Tip #41: Get in with the people. Get leaders on the front lines occasionally. This helps keep them connected to the people performing customer-facing jobs every day. Allow leaders to find out what it’s like to walk in the shoes … Continue reading

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50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment

Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading

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50 Ways to WOW Your Others – Tip #39: “Can we do lunch?”

Tip #39: “Can we do lunch?” Invite someone you don’t know (or don’t know well) to lunch. This promotes teamwork and a sense of belonging, as well as making executives and team leaders more human and relatable. One factor that … Continue reading

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50 Ways to WOW Your Others – Tip #38: Make Something Better, Easier, Faster

Tip #38: Make something better, easier, faster. Improve a process everyone struggles with; share the improvement. Find a way to fix a common problem and share it! Many people struggle with inefficient and/or confusing processes in the office. If you’re … Continue reading

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