Category Archives: Recognition

WOWplace people never let an opportunity for praise, reward or recognition go by unnoticed.

Engaging Your People – Part 3 of 6

In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading

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50 Ways to WOW Your Others – Tip #42: Create a “Brag Board”

Tip #42: Create a “Brag Board” Put up a bulletin board to allow associates to “brag” on family, friends and co-workers. Encourage items that help co-workers get to know each other better, as well as giving a shout-out to a … Continue reading

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50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment

Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading

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Here’s Wishing You a WOW Holiday!

Just a quick message to thank all of my blog subscribers, clients, friends and family members who have supported my work and who always encourage me to continue. I treasure you all! And as we go throughout this season and … Continue reading

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Gratitude Begins in the Home (Office)

As we gather around the dinner table at this time of Thanksgiving, it is customary for family members to take turns describing what we’re most grateful for. We thank friends and loved ones for their love and support throughout the year. … Continue reading

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Higher Engagement = Consistency = Better Customer Service

My good friend and fellow speaker, Bruce Wilkinson, speaks about the fact that there are two locations of the same fast-food franchise near his home. He consistently goes to one location, while avoiding the other. Why? They both serve the … Continue reading

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Want Higher Employee Engagement? Use the WOWplace Rules Success Model!

Many organizations want to create WOW experiences. But if you attract customers and employees with big, flashy WOWs (cool products and services, fun ways of using them), don’t forget to also get the basics right – customer service, high employee engagement, taking ownership … Continue reading

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Harsh Words Have Lasting Impact… So Do Positive Ones

Whether we’re in a business environment, a community arena, or in our own families, harsh words have a lasting impact on everyone who receives them. Just remember this: Feedback can be given in positive, constructive ways. Mistakes will be made. Don’t … Continue reading

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Peer vs. Manager Recognition

There are many ways to make a workplace rewarding, but it cannot be all about the paycheck. In fact, if we don’t want our employees to be “all about the paycheck,” then our reward systems can’t be all about that … Continue reading

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Proving Your Value Can Save Your Job!

I just heard a great story from a friend and wanted to share the lessons learned, especially in this economy where we all need to prove our value and hold onto our jobs. Many years ago, this friend (who is … Continue reading

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