IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Tag Archives: assumptions
Oh, How We Love To Assume!
Most of us have heard the old saying, “Never assume because…” (well, I’m assuming you can probably fill in the rest…) Nevertheless, most of us still make assumptions so often every day that it boggles the mind. I catch myself … Continue reading
“WOW” Customers – Don’t Assume!
I once ordered 1,000 business cards, requesting lamination on only one side because I like writing notes on the backs of business cards (don’t you?) – and you can’t write on a laminated card. The company from whom I ordered … Continue reading
Don’t Assume – Clarity Saves Time!
How much time is wasted by assuming that others have the same understanding we do? I recently had a conversation with a young college student who wanted to change cell phone plans, but she first had to switch her friend … Continue reading
The Bus Driver
How much time and energy are wasted trying to address issues that don’t exist… simply because we assumed? Continue reading
Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful
Tagged assumptions, Sandy Geroux, WOWplace
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