Tag Archives: assumptions

“WOW” Customers – Don’t Assume!

I once ordered 1,000 business cards, requesting lamination on only one side because I like writing notes on the backs of business cards (don’t you?) – and you can’t write on a laminated card. The company from whom I ordered … Continue reading

Posted in Don't Assume! | Tagged , , , | 3 Comments

Don’t Assume – Clarity Saves Time!

How much time is wasted by assuming that others have the same understanding we do?  I recently had a conversation with a young college student who wanted to change cell phone plans, but she first had to switch her friend … Continue reading

Posted in Don't Assume! | Tagged , , , , , | Leave a comment

The Bus Driver

How much time and energy are wasted trying to address issues that don’t exist… simply because we assumed? Continue reading

Posted in Don't Assume! | Tagged , , | Leave a comment