Tag Archives: compassion

What I Wouldn’t Give…

Two years ago, one of my dearest friends in the world called me.  Her husband of 21 years had just suffered 3 strokes…  I flew to New Hampshire to be by her side because she was scared to death and … Continue reading

Posted in Fun Life Observations/Motivation | Tagged , , , , , , , | 2 Comments

Making Wishes Come True

Read below the story of the very first “Make-A-Wish” child (in 1981).  Very heartwarming – and talk about creating a WOW! In Phoenix, AZ, a 26-year-old mother stared down at her 6 year-old son, who was dying of leukemia. Although her heart … Continue reading

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Human Duties Always Accompany Job Duties

Are you often so focused on that task at hand at work that you forget to be “human”? Remember, even though we have job duties to accomplish at work, we also have human duties that accompany our jobs.  Take a … Continue reading

Posted in Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , , , | Leave a comment

1-2-3′s: The Basic Principle

The 1-2-3’s of Doing More Than Appease is a principle based on three questions we must ask ourselves when any opportunity to serve arises: What can I do now? (This is what most of us perform whenever an opportunity to … Continue reading

Posted in 1-2-3's of Doing More Than Appease, Customer Service, Rule #2: A WOWplace is Respectful, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , , | Leave a comment