Monthly Archives: October 2012

A WOWplace is Warm and Inviting

I recently visited a Chick-Fil-A restaurant and was quite surprised when I entered the dining room.  Here is what I saw – in a fast food restaurant! The dining room was warm and inviting. There were even fresh flowers (NOT … Continue reading

Posted in Communication, Customer Service, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , , , | Leave a comment

Proving Your Value Can Save Your Job!

I just heard a great story from a friend and wanted to share the lessons learned, especially in this economy where we all need to prove our value and hold onto our jobs. Many years ago, this friend (who is … Continue reading

Posted in Communication, Fun Work Observations, Leadership/Employee Engagement, Rule #5: A WOWplace is Rewarding | Leave a comment