Johnny the Bagger Shows Us How to Create WOW Experiences

This video has made its way to a lot of people, so you may already have seen the story of Johnny the Bagger, told by my friend and speaking colleague, Barbara Glanz. If you haven’t seen it before, you’re in for a surprise treat! And if you have, it’s always a wonderful refresher on the fact that we don’t have to do big things to create WOW experiences.

Enjoy this video from Barbara Glanz and Simple Truths!

 

 

 

 

 

 

 

This entry was posted in Customer Service, Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun! and tagged , , , , , . Bookmark the permalink.

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