IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
See Sandy in action!Categories
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- Podcast: 50 Ways to WOW Your Others (49)
- Setting the Stage (4)
- The WOWplace Rules (166)
- Time & Stress Management (12)
- WOW Resources & Tech Tips (4)
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Recent Posts
Recent Comments
- Sandy on Deadlines in Mirror Are Closer Than They Appear
- Sandy Geroux, M.S. on Gratitude is Not Just For the Good Times…
- Bill Snyder on Gratitude is Not Just For the Good Times…
- Twisted Code on Deadlines in Mirror Are Closer Than They Appear
- Williamscak on 50 Ways to WOW Your Others – Tip #42: Create a “Brag Board”
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WOWplace blog, leadership, customer service, administrative professionals
Author Archives: Sandy
Are You Missing Opportunities to WOW?
My husband Bruce recently had to paint our new fence. So, he borrowed a friend’s paint sprayer, went to the DIY hardware store to buy paint, then tried to pour the paint into the narrow opening for the sprayer… getting paint … Continue reading
Creating a Culture of Respect
The 10/5 Way states that employees must make eye contact with anyone who comes within 10 feet of them, and must smile and greet anyone who comes within 5 feet of them. The No Venting rule requires health care workers … Continue reading
Be WOW – Be Happy
According to author Frank Clayton, when attempting to be happier, most people are putting their efforts in the wrong place. In his article at the following link, he points out the science between happiness and success, shrewdly recognizing that “We … Continue reading
Create a WOW For Love
We can create WOWs in so many ways in our personal and professional lives. What would you do for love? Not just passionate love, but for love of your fellow man? Take a look at what one woman’s girlfriends all … Continue reading
WOW Job Interviews Turn Into Job Offers!
Too many people are struggling to get job offers, even when they have interviews for jobs they are highly qualified to perform. The best solution for this challenge is to use a Skills Portfolio to differentiate yourself from every other … Continue reading
Let’s Start a CONSCIOUS RESPECT Movement
There are a lot of good people who care about showing and receiving respect, but if you look at the escalating level of disrespect on the Internet (and elsewhere) that comes from being able to “anonymously” express every thought we … Continue reading
Peer vs. Manager Recognition
There are many ways to make a workplace rewarding, but it cannot be all about the paycheck. In fact, if we don’t want our employees to be “all about the paycheck,” then our reward systems can’t be all about that … Continue reading
Are Your Communications Informative – or Scolding?
An attendee of one of my programs told me once that her HR Department used to tape notes near the time clock to remind employees of all the different policies they were supposed to follow. The notes were filled with … Continue reading
Customer Service Should Be At the Customer’s Convenience and the Company’s Cost, Not the Other Way Around
The challenge when it comes to service and service recovery – of any kind, internal or external, personal or professional – is in the answer to this question: When you’re done,would you rather have people say, “That was nice.” or “That … Continue reading
Johnny the Bagger Shows Us How to Create WOW Experiences
This video has made its way to a lot of people, so you may already have seen the story of Johnny the Bagger, told by my friend and speaking colleague, Barbara Glanz. If you haven’t seen it before, you’re in … Continue reading
Posted in Customer Service, Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged Be human, creating wow experiences, exceptional customer service, motivational speaker Sandy Geroux, WOW service, WOWplace
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