IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Author Archives: Sandy
WOW Customer Service: You Never Get a Second Chance to Make a SECOND Impression!
We’ve all heard the saying that “You never get a second chance to make a first impression.” However, in the world of customer service (and its important partner, sales), it’s often not about the first impression… it’s about the second, … Continue reading
WOW! Workplace “Fun” Trumps “Boring” Any Day!
Here is a cool little video demonstration of how different, unique and enjoyable we can make any occasion if we just add a little fun (notice that the musicians are all the same person wearing different vests – a great … Continue reading
Create a WOW: Break the Myth (and Dangers) of Working 24/7
When was the last time you took a vacation – a REAL vacation, where you didn’t even think about work? Or even took just a weekend… or a night off? Working 24/7 (even just thinking about work 24/7) is not … Continue reading
If It’s Easy & Convenient, It Gets Done
Have you ever noticed that although you start a task with every intention of completing it, if something unexpected occurs that prevents you from completing it right at that moment, it usually doesn’t happen for a long time – if ever. … Continue reading
What is your WOW?
What WOW “thing” are you known for? What would you like to be known for? To make a difference in the lives of those around you, consistently (not just occasionally) do something special that creates WOWs for others. Think about … Continue reading
Quick Reactions Can Be Good or Bad
Here’s a fun little post to let you have a quick break for a couple of minutes to take this fun (and revealing) test of your reaction times (click on the link below) and to get you thinking about your … Continue reading
Stop the Epidemic!
There’s an epidemic going on: Take the WOWplace Challenge! How do you create WOW experiences… How can you create more. Post your ideas here. We’d love to hear from you!
How WOW Is Your Welcome?
Visitors and new employees deserve to get a WOWplace welcome and be made to feel “at home.”
Create a WOW: Tune Your Dial to WIIFY
When it comes to creating WOW experiences for others, instead of tuning our dial to WIIFM, let’s try a new “station” called WIIFY!
Does Your Body Language Say, “I Respect You?”
If you have ever watched the TV comedy, “Everybody Loves Raymond,” you know that Raymond’s wife, Debra, loves to call him an “Idiot” whenever he does something dumb. Sometimes, his actions are SO dumb that she even rolls her eyes. … Continue reading
