Author Archives: Sandy

Being Disrespected? Keep Your Eye On The Goal!

There are times in our lives, both at work and elsewhere, when we just aren’t receiving the respect we deserve.  An irate customer could be taking out their anger on us because we’re the only one available at the moment.  … Continue reading

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Innovation – in a Miniature Wunderland!

Talk about innovation – take a look at this miniature wonderland… it’s so incredible, it attracts a million visitors per year:  

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PLAN To Take Back Your Day!

New projects come at us all the time, don’t they? With already full workloads, this understandably causes some stress… how can we carve any more time from our day to get it all done?  I recently tracked my daily activities … Continue reading

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“WOW” Customers – Don’t Assume!

I once ordered 1,000 business cards, requesting lamination on only one side because I like writing notes on the backs of business cards (don’t you?) – and you can’t write on a laminated card. The company from whom I ordered … Continue reading

Posted in Communication, Customer Service, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , | 3 Comments

Fun Trivia Quiz!

Here’s a fun trivia test I came across – it’s called Smart or Stoopid… they call it an “IQ Test” but it’s really a trivia quiz… actually – it’s just a lot of fun if you like trivia: Smartorstoopid Be … Continue reading

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Proud & WOWed – Military Tribute

Talk about living by your values… if you want to feel proud and “WOWed” by the dedication of the men and women of our Armed Forces (who live their values every day), take a look at this half-time tribute to … Continue reading

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Holiday Travel Season is Here – WOW Packing Tips!

Holiday travel season is here and if you don’t want to sacrifice flexibility in your outfits or spend all your holiday money paying for checked luggage, take a look at a couple of great videos I saw about packing light. … Continue reading

Posted in Fun Life Observations/Motivation, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , | 2 Comments

What I Wouldn’t Give…

Two years ago, one of my dearest friends in the world called me.  Her husband of 21 years had just suffered 3 strokes…  I flew to New Hampshire to be by her side because she was scared to death and … Continue reading

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Is Your Time Clock a Time Bomb?

Creating WOWs involves every aspect of communication with customers – and especially with employees.  In fact, one idea recently offered by an attendee at one of my programs dealt with communications at the time clock… the first formal communication location for … Continue reading

Posted in Fun Work Observations, Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Time & Stress Management | Tagged , , , , , | 1 Comment

Time Management: One-Size Does Not Fit All!

If you are frustrated by a lack of success with the “latest and greatest” time-savers, join the club! Every new gadget or program comes with incredibly convincing hype… and we fall for it!  Although we may need at least some … Continue reading

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