IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: Communication
50 Ways to WOW Your Others – Tip #19: Show you care about people’s feelings – not just their job performance
Tip #19: Show you care about people’s feelings – not just their job performance Have a gift sent to someone who’s having a tough day. Have the gift sent that day… or bring it back with you from lunch and put it … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #17: Send a Hand-Written Thank You (or Other) Note of Appreciation
Tip #17: Write a hand-written thank you (or other) note of appreciation No one hand-writes notes any more… be different! The extra time, effort and cost of sending a hand-written note rather than an e-mail is a real WOW. Everyone … Continue reading
50 Wys to WOW Your Others – Tip #16: Say Something Immediately
Tip #16: Say Something Immediately Don’t wait until later… “later” never comes! Don’t let the opportunity go by. We’ve all done it many times, I’m sure. We see or hear of someone doing something really good, and say to ourselves, … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, exceptional service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #10: Call Someone “Out of the Blue”
Tip #10: Call Someone “Out of the Blue” Call someone you haven’t talked to in a long time… just to tell them you’re thinking of them or that you miss them. It can make all the difference in the world … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, encouragement, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #9: Create a “Shareable” Joke
Tip #9: Create a “shareable” joke Poke fun at something in your workplace that allows you to have a laugh with customers. Have fun with the things you provide for your clients. If there’s a possibility of something being uncomfortable, … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others
Tagged creating wow experiences, leadership, motivational leadership speaker Sandy Geroux, WOW customer service, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #6: You Don’t Need to Discuss Much
Tip #6: You Don’t Need to Discuss Much Hold back a biting comment or excessive criticism. If it doesn’t need to be said, refrain from saying anything else to make it worse. If someone has made a mistake, they are … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #4: Just Listen to Me
Tip #4: Just Listen to Me! Offer to train, coach or mentor someone. You have a lot of expertise that you probably take for granted. Figure out what you’re great at and offer to help someone else in that area. … Continue reading
50 Ways to WOW Your Others – Tip #3: You Don’t Need to be Coy, Roy
Tip #3 is: You Don’t Need to be Coy, Roy! Share someone’s accomplishments with their loved ones and let them participate in the kudos. Most of us have families that don’t really know what we do or how good we … Continue reading
50 Ways to WOW Your Others – Tip #2: Make a New Plan, Stan
Continuing with our “Idea A Day” series, we come to… Tip #2: Make a New Plan, Stan! Help someone else achieve their dreams. Use your contacts, connections or specialized knowledge to help them accomplish a part of their plan they … Continue reading
Are Your Salespeople “Practicing” on Your Prospects?
One of the things we stress for anyone who wants to create a WOWplace is giving people the proper tools and training to succeed at the highest level in their jobs. This is true for every position throughout the company, but probably the … Continue reading
