IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
Subscribe via RSS Feed
Subscribe
Category Archives: Communication
Humor Eases Difficult Messages
Have you ever had to deliver a difficult message? Or a boring one? Remember that a little dose of humor may just be the “spoonful of honey that makes the medicine go down” and find a way to appropriately connect with others on another level… through their funny bone! Continue reading
Go First!
When it comes to serving others, and especially when it comes to showing respect, always be sure to GO FIRST. Continue reading
Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful
Tagged Respect, Sandy Geroux, WOWplace
2 Comments
The Bus Driver
How much time and energy are wasted trying to address issues that don’t exist… simply because we assumed? Continue reading
Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful
Tagged assumptions, Sandy Geroux, WOWplace
Leave a comment
Proactive thinking – and action – save time and create WOW’s!
By thinking ahead and proactively taking action to help save time, eliminate phone tag, do a favor for someone, or just go over and above, we can create WOW’s for ourselves, our bosses, their associates… and many others. Play it through, think it out – and then take care of what’s needed before it’s requested! This is an incredible WOW! Continue reading
Posted in 1-2-3's of Doing More Than Appease, Communication, Customer Service, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun!, Time & Stress Management
Tagged motivational speaker on service and values, proactive thinking, Sandy Geroux, WOW service, WOWplace
Leave a comment
