IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
See Sandy in action!Categories
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- Sandy on Deadlines in Mirror Are Closer Than They Appear
- Sandy Geroux, M.S. on Gratitude is Not Just For the Good Times…
- Bill Snyder on Gratitude is Not Just For the Good Times…
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WOWplace blog, leadership, customer service, administrative professionals
Category Archives: Fun Work Observations
Thriving in the “Silver Lining” Requires Action
Everyone in the world is experiencing challenging times right now. And the challenges will probably continue for a while, even after travel and meetings resume and business gets “back to normal.” Since no one knows what “normal” is going to … Continue reading
50 Ways to WOW Your Others – Tip #24: Do the Right Thing, Even if You Think it Doesn’t Matter
Tip #24: Do the right thing even if you think it doesn’t matter… It always matters! I’ve encountered several people who join different groups and boards, but can’t seem to keep the promises they make there. Sometimes they just say … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, leadership, motivation, motivational leadership speaker Sandy Geroux, Respect, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #23: Walk Your Talk
Tip #23: Walk your talk When you profess something, follow through. It’s sad that this even has to be on the list, but so many people don’t walk their talk nowadays that it’s a real WOW when you find someone … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #9: Create a “Shareable” Joke
Tip #9: Create a “shareable” joke Poke fun at something in your workplace that allows you to have a laugh with customers. Have fun with the things you provide for your clients. If there’s a possibility of something being uncomfortable, … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others
Tagged creating wow experiences, leadership, motivational leadership speaker Sandy Geroux, WOW customer service, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #7: Just Drop Off the Key, Lee
Tip #7: Just Drop Off the Key, Lee Give someone a nice weekend away at a great resort. Every once in a while we all need a short break away from everything… just for a day or two. It’s even … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips
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WOW Job Interviews Turn Into Job Offers!
Too many people are struggling to get job offers, even when they have interviews for jobs they are highly qualified to perform. The best solution for this challenge is to use a Skills Portfolio to differentiate yourself from every other … Continue reading
The American Dream is Alive and WOW!
Given the economic climate in recent years, it’s tempting to give in to the belief that it is next to impossible to achieve the American Dream. Therefore, it’s doubly heart-warming to see its recent realization in a true rags-to-riches story! In … Continue reading
Customer Service Should Be AT Your Fingertips… not ON Them!
I have to warn you that this post might gross you out a little… but it really shows how we take customer service, and the “assumed knowledge” of employees for granted. We all assume that people receive a base level of … Continue reading
Proving Your Value Can Save Your Job!
I just heard a great story from a friend and wanted to share the lessons learned, especially in this economy where we all need to prove our value and hold onto our jobs. Many years ago, this friend (who is … Continue reading
Stress Relief From a Dog!
Part of being effective at work or at home means taking small, quick mental breaks during the day to alleviate stress and inject a little humor and enjoyment into your day. Whether laughing with co-workers, laughing at yourself, getting a quick … Continue reading