IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
Subscribe via RSS Feed
Subscribe
Category Archives: Leadership/Employee Engagement
50 Ways to WOW Your Others – Tip #14: Don’t Get Mad… Get Glad!
Tip #14: Don’t Get Mad… Get Glad! Respond to a frustrating or disappointing event with humor, rather than anger. Make it a habit to respond with humor. People will be shocked that you can find humor in many situations, rather … Continue reading
50 Ways to WOW Your Others – Tip #9: Create a “Shareable” Joke
Tip #9: Create a “shareable” joke Poke fun at something in your workplace that allows you to have a laugh with customers. Have fun with the things you provide for your clients. If there’s a possibility of something being uncomfortable, … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others
Tagged creating wow experiences, leadership, motivational leadership speaker Sandy Geroux, WOW customer service, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #8: And Get Yourself Free!
Tip #8: And Get Yourself Free! Volunteer to help someone for free; arrange opportunities for others to do so, as well. It doesn’t matter if you help someone you know, or a total stranger. Perform a volunteer project either individually or … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #7: Just Drop Off the Key, Lee
Tip #7: Just Drop Off the Key, Lee Give someone a nice weekend away at a great resort. Every once in a while we all need a short break away from everything… just for a day or two. It’s even … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips
Leave a comment
50 Ways to WOW Your Others – Tip #6: You Don’t Need to Discuss Much
Tip #6: You Don’t Need to Discuss Much Hold back a biting comment or excessive criticism. If it doesn’t need to be said, refrain from saying anything else to make it worse. If someone has made a mistake, they are … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #5: Just Hop on the Bus, Gus
Tip #5: Just Hop on the Bus, Gus Pay for someone’s transportation to and from work for a month. Include parking & tolls! What a nice surprise to give someone who has to incur this cost every month, just to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #3: You Don’t Need to be Coy, Roy
Tip #3 is: You Don’t Need to be Coy, Roy! Share someone’s accomplishments with their loved ones and let them participate in the kudos. Most of us have families that don’t really know what we do or how good we … Continue reading
50 Ways to WOW Your Others – Tip #2: Make a New Plan, Stan
Continuing with our “Idea A Day” series, we come to… Tip #2: Make a New Plan, Stan! Help someone else achieve their dreams. Use your contacts, connections or specialized knowledge to help them accomplish a part of their plan they … Continue reading
3 Tips for Creating WOW Customer Service Through Organized Systems!
How bad is it that our lawn service company came by recently and knocked on our door to “sell us their services” because our lawn was in such bad shape? First, it’s unreal that our lawn looks this bad. Second, it’s even … Continue reading
The Crucial Difference Between Being Accountable and Taking Ownership
Many people either consider the terms “Being Accountable” and “Taking Ownership” interchangeable, or they forget about taking ownership altogether and focus only on holding people accountable for their actions and goals. But there are some very subtle (and highly important) differences between … Continue reading
