IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: Leadership/Employee Engagement
Is Your Team Having Fun?
Is your team having fun as you try to achieve your goals? Are you? When was the last time you set a fun goal (or added any kind of fun element to your serious goals)? Just because people are having … Continue reading
WOW Contributions
Did you hear about the parishoner who anonymously donated a $30,000 winning lottery ticket via the collection plate of a struggling church in Baltimore? WOW – what a generous thing to do… and to do it anonymously besides makes it … Continue reading
Appreciation Flows Both Ways
An Administrative Professional I recently met works for the head doctor of a large medical practice. Most workers in the practice are rather intimidated by him and his position. But because she works directly for him, she has an opportunity … Continue reading
What If I Try… And Fail?
Have you ever let the question, “What if I try, and fail?” stop you from attempting (or completing) a goal? Instead of letting this question stop you, ask yourself instead, “What if I never try at all?” A young woman … Continue reading
Humor Creates a Bond
Four friends and I were recently enjoying lunch at a Sweet Tomatoes restaurant in the Tampa, FL area when a woman approached our table. She worked for the restaurant and was bussing the tables. With a big smile on her … Continue reading
There are no small positions – only small expectations
Creating WOW experiences at work can sometimes seem daunting. In fact, have you ever thought to yourself, “I’m just a ‘peon’ here. No one will listen to me… what can I do?” Once we begin to expect more from ourselves (and … Continue reading
Posted in Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, get rid of excuses, motivational speaker, motivational speaker on service and values, Sandy Geroux
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Humor Eases Difficult Messages
Have you ever had to deliver a difficult message? Or a boring one? Remember that a little dose of humor may just be the “spoonful of honey that makes the medicine go down” and find a way to appropriately connect with others on another level… through their funny bone! Continue reading
Are You Listening?
A recent article in Success Magazine, in which Magic Johnson was interviewed, touched upon a very interesting concept: Are you listening to your customers? For our discussion, “customers” could be external customers who buy your company’s products and services, or … Continue reading
Proactive thinking – and action – save time and create WOW’s!
By thinking ahead and proactively taking action to help save time, eliminate phone tag, do a favor for someone, or just go over and above, we can create WOW’s for ourselves, our bosses, their associates… and many others. Play it through, think it out – and then take care of what’s needed before it’s requested! This is an incredible WOW! Continue reading
Posted in 1-2-3's of Doing More Than Appease, Communication, Customer Service, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun!, Time & Stress Management
Tagged motivational speaker on service and values, proactive thinking, Sandy Geroux, WOW service, WOWplace
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