IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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- Sandy on Deadlines in Mirror Are Closer Than They Appear
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WOWplace blog, leadership, customer service, administrative professionals
Category Archives: Rule #4: A WOWplace is Innovative, Creative & Fun!
50 Ways to WOW Your Others – Tip #15: Do Something Unexpected for a Co-Worker or Group Member
Tip #15: Do Something Unexpected for a Co-Worker or Group Member Pay attention to what they need or are going through – and do something as a group. Get your company, organization, church or other group together for special projects. … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged Be human, compassion, creating wow experiences, exceptional service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #14: Don’t Get Mad… Get Glad!
Tip #14: Don’t Get Mad… Get Glad! Respond to a frustrating or disappointing event with humor, rather than anger. Make it a habit to respond with humor. People will be shocked that you can find humor in many situations, rather … Continue reading
50 Ways to WOW Your Others – Tip #13: Give Someone a Surprise Gift (Part II)
Tip #13: Give Someone a Surprise Gift (Part II) Give them something they would buy for themselves. Pay for a mundane item or one of their regular bills. By giving them something they would actually buy for themselves, it frees … Continue reading
50 Ways to WOW Your Others – Tip #12: Give Someone a Surprise Gift (Part I)
Tip #12: Give Someone a Surprise Gift (Part I) Give them something they wouldn’t buy for themselves. Find out what someone would really want – and give it to them. If you want to be sure they use it for … Continue reading
50 Ways to WOW Your Others – Tip #9: Create a “Shareable” Joke
Tip #9: Create a “shareable” joke Poke fun at something in your workplace that allows you to have a laugh with customers. Have fun with the things you provide for your clients. If there’s a possibility of something being uncomfortable, … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others
Tagged creating wow experiences, leadership, motivational leadership speaker Sandy Geroux, WOW customer service, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #2: Make a New Plan, Stan
Continuing with our “Idea A Day” series, we come to… Tip #2: Make a New Plan, Stan! Help someone else achieve their dreams. Use your contacts, connections or specialized knowledge to help them accomplish a part of their plan they … Continue reading
Orange County (FL) Sub-Contractors Create a WOW
I always like to offer real-life examples of how to use the WOWplace templates to create exceptional experiences for customers and co-workers. Well, here’s an example from Orange County, FL sub-contractors who WOWed both my husband Bruce and me yesterday. This … Continue reading
5 WOW Ideas to Brighten Your Workplace All Year Round!
With the holiday season behind us (when it’s easy to find fun ideas to tie in our brand and efforts with the beauty of the season), we must continue to look for FUN ideas we can use to brighten our workplaces ALL year round. … Continue reading
Walgreens Pharmacy’s Proactive Customer Service is a WOW
Customer Service is all about making our customers’ lives better… and one way to WOW them is to be proactive in our quest to serve them at the highest levels. Take, for example, the following simple nuance of customer service often overlooked by many … Continue reading
Great Food and a WOW Experience from Seasons 52 in Orlando
I love a great meal… always have. But what I really enjoy is when a great meal in a fantastic restaurant is made even better because a server has the ability to create a fun experience. That’s what happened to … Continue reading