IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
Subscribe via RSS Feed
Subscribe
Category Archives: Rule #4: A WOWplace is Innovative, Creative & Fun!
Whole Foods Creates WOW Experiences
I recently visited a Whole Foods market where I was blown away by the service I received at the checkout counter. Not only was the cashier interested in talking to her customers, not just “getting through” each one with as little … Continue reading
How to Create WOW Experiences by Targeting the Bulls-Eye
We talk a lot about creating WOW experiences – but how do we go about doing it? I’ve created a simple template, in the form of a target that will help you put every aspect of any experience into it … Continue reading
The WOW is Not Always in the Answer, But in the Promise
I once had a problem with my bank account and called the bank’s Customer Service department to find out what had happened. The representative didn’t know, but offered to check on it and call me back with an answer within … Continue reading
The Impact of Our Words
Your words can do a lot of good – or a lot of harm… choose them well.
Creativity and Innovation Produce Results… Even If Accidentally!
Here’s a great video that shows the power of innovation and creativity, even when it creates an accidental invention. As you can see, even accidents have the power to change an experience, a life, and even the world… illustrating the … Continue reading
The Paperless Future – FUN Observation!
OK, this hysterical 32-second video on the paperless future is a “must watch”! Companies and individuals alike can learn a lot about marketing, messaging, and about having fun with how life and relationships work by watching this fun video. Enjoy!
Amazing Employees
I recently read an article in Inc. Magazine about 10 things that really amazing employees do. It clearly spells out the WOW actions that these types of employees take… and what employers who want them in their organization should look … Continue reading
Delta Airlines Creates a WOW in Minneapolis!
I recently traveled through the Minneapolis Airport and had the surprising pleasure of enjoying my 2-hour layover for my next Delta flight leaving from Terminal G. Wait – I enjoyed my layover… for 2 hours?! Yes, you read that right… I enjoyed it … Continue reading
WOWs Can Happen When We Give Them A Chance
I came across this video of an autistic basketball player that just wowed me. It’s really amazing how it shows us that: We can never assume we know what’s going to happen We should never assume the extent (or limitations) … Continue reading
A WOWplace is Warm and Inviting
I recently visited a Chick-Fil-A restaurant and was quite surprised when I entered the dining room. Here is what I saw – in a fast food restaurant! The dining room was warm and inviting. There were even fresh flowers (NOT … Continue reading
