IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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WOWplace blog, leadership, customer service, administrative professionals
Category Archives: Rule #3: A WOWplace is Human… Not Humanoid!
Now This is Innovative Leadership that Attracts, Engages and Retains Employees!
An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading
Employee Engagement Is More About Leaders Than Employees
Much of employee engagement depends upon leadership engagement; it’s a two-way street. In fact, it may be even more of a one-way street from leaders to team members than the other way around. So often when I talk to leaders … Continue reading
Adjusting Your Leadership Behaviors? Go Slow… Be Subtle
If you want to adjust your leadership style and connect better with your team, take a lesson from this executive’s experience and: Go slowly if you want to change some of your behaviors Be subtle and specific when offering praise, … Continue reading
Engaging Your People – Part 3 of 6
In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading
50 Ways to WOW Your Others – Tip #44: “I’m so happy to see you/hear from you!”
Tip #44: “I’m so happy to see you/hear from you!” Enthusiastically and cheerfully greet everyone – in person and on the phone. Make them feel special and welcome! One of the greatest compliments I’ve received (from many people) is that I … Continue reading
50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment
Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #39: “Can we do lunch?”
Tip #39: “Can we do lunch?” Invite someone you don’t know (or don’t know well) to lunch. This promotes teamwork and a sense of belonging, as well as making executives and team leaders more human and relatable. One factor that … Continue reading
50 Ways to WOW Your Others – Tip #32: Do a Role Reversal
Tip #32: Do a Role Reversal Make or bring coffee, tea (or something else) to someone who usually brings it to you. It’s a huge WOW when the tables are turned! Performing a task for someone who usually has to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #29: Send Co-Workers a Daily, Weekly or Monthly Inspiring Message
Tip #29: Send co-workers a daily, weekly or monthly inspiring message Short quotes, photos, videos and other inspiring items sent via e-mail are usually welcome. Don’t make them too long or people won’t read/view them. Also, be careful not to send … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, encouragement, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #26: Be Humble
Tip #26: Be humble Humility is a highly-prized quality in many cultures—for good reason. WOW leaders don’t demand respect… they command it! No one appreciates arrogance, especially in a leader. It’s a true WOW for a high-level leader to remain … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, leadership speaker Sandy Geroux, motivational speaker Sandy Geroux, Respect, respect in the workplace, WOW tips, WOWplace
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