Category Archives: The WOWplace Rules

We can all create WOW’s by following a few simple rules… The WOWplace Rules

A WOWplace is Warm and Inviting

I recently visited a Chick-Fil-A restaurant and was quite surprised when I entered the dining room.  Here is what I saw – in a fast food restaurant! The dining room was warm and inviting. There were even fresh flowers (NOT … Continue reading

Posted in Communication, Customer Service, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , , , | Leave a comment

Proving Your Value Can Save Your Job!

I just heard a great story from a friend and wanted to share the lessons learned, especially in this economy where we all need to prove our value and hold onto our jobs. Many years ago, this friend (who is … Continue reading

Posted in Communication, Fun Work Observations, Leadership/Employee Engagement, Rule #5: A WOWplace is Rewarding | Leave a comment

A WOWplace is a Healthy Place

With cold and flu season firmly here, one of the ways to help turn your workplace into a WOWplace is to keep yourself healthy… and help your co-workers stay that way. My husband and I have been traveling a lot … Continue reading

Posted in Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding | Leave a comment

Employee Collaboration & Engagement Can Be Improved With Social Technologies

Employee collaboration is a crucial element in creating a WOWplace. Many experts believe that employees’ tacit knowledge (knowledge that exists only in their minds, and not written or shared anywhere else) is a major source of competitive advantage in the … Continue reading

Posted in Communication, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun!, WOW Resources & Tech Tips | Tagged , , , , , | Leave a comment

Stress Relief From a Dog!

Part of being effective at work or at home means taking small, quick mental breaks during the day to alleviate stress and inject a little humor and enjoyment into your day.  Whether laughing with co-workers, laughing at yourself, getting a quick … Continue reading

Posted in Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Time & Stress Management | Tagged , , , , , , | 1 Comment

Create an Impossible WOW

Even though we know it’s impossible to fly without support, I would have thought this type of illusion was also impossible… but apparently it’s not.  The lesson here is to believe in the power of the human spirit and in our … Continue reading

Posted in Customer Service, Leadership/Employee Engagement, Rule #1: A WOWplace is Safe, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

What to Do When You’re Being Disrespected

What do you do when you’re being disrespected at work, at home, or in any other situation?  Whether it’s an occasional occurrence or a frequent one, it doesn’t feel good when it’s happening and it’s tough to keep your emotions … Continue reading

Posted in Rule #2: A WOWplace is Respectful | Tagged , , | 1 Comment

WOW Creativity: Radio Flyer “Car” Turns Heads!

This video helps us remember that adding a little fun to everything we do makes a WOW impression on everyone around us, whether we’re at home, work, or play.  I hope it brightens your day to see how this couple … Continue reading

Posted in Fun Life Observations/Motivation, Humor Eases All!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | 1 Comment

WOW Customer Service: You Never Get a Second Chance to Make a SECOND Impression!

We’ve all heard the saying that “You never get a second chance to make a first impression.”  However, in the world of customer service (and its important partner, sales), it’s often not about the first impression… it’s about the second, … Continue reading

Posted in Communication, Customer Service, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | 1 Comment

WOW! Workplace “Fun” Trumps “Boring” Any Day!

Here is a cool little video demonstration of how different, unique and enjoyable we can make any occasion if we just add a little fun (notice that the musicians are all the same person wearing different vests – a great … Continue reading

Posted in Humor Eases All!, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment