IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: The WOWplace Rules
What If I Try… And Fail?
Have you ever let the question, “What if I try, and fail?” stop you from attempting (or completing) a goal? Instead of letting this question stop you, ask yourself instead, “What if I never try at all?” A young woman … Continue reading
Humor Creates a Bond
Four friends and I were recently enjoying lunch at a Sweet Tomatoes restaurant in the Tampa, FL area when a woman approached our table. She worked for the restaurant and was bussing the tables. With a big smile on her … Continue reading
There are no small positions – only small expectations
Creating WOW experiences at work can sometimes seem daunting. In fact, have you ever thought to yourself, “I’m just a ‘peon’ here. No one will listen to me… what can I do?” Once we begin to expect more from ourselves (and … Continue reading
Posted in Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, get rid of excuses, motivational speaker, motivational speaker on service and values, Sandy Geroux
2 Comments
Humor Eases Difficult Messages
Have you ever had to deliver a difficult message? Or a boring one? Remember that a little dose of humor may just be the “spoonful of honey that makes the medicine go down” and find a way to appropriately connect with others on another level… through their funny bone! Continue reading
Human Duties Always Accompany Job Duties
Are you often so focused on that task at hand at work that you forget to be “human”? Remember, even though we have job duties to accomplish at work, we also have human duties that accompany our jobs. Take a … Continue reading
Talk About Encouragement!
We can create WOW experiences for co-workers and creatively and meaningfully encourage them to achieve their dreams by “Acting as if” they’ve already accomplished them.
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“Backing Off” Does Not Equal “Backing Down”
Have you ever been in a situation where you’ve had sleepless nights, excessive worry, agitation, and fear – all due to someone’s (another person’s or your own) need to win at all costs? Continue reading
Posted in Rule #2: A WOWplace is Respectful
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Don’t Steal My Lunch!
Have we really become such a society of thieves that we have to put our lunches into Anti-Theft Lunch Bags? Continue reading
Go First!
When it comes to serving others, and especially when it comes to showing respect, always be sure to GO FIRST. Continue reading
Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful
Tagged Respect, Sandy Geroux, WOWplace
2 Comments
Senior Wedding Humor
We all need to keep our sense of humor and keep the ability to laugh at ourselves alive and well. This gentleman personifies the concept in song! Continue reading
