IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
Subscribe via RSS Feed
Subscribe
Category Archives: Rule #2: A WOWplace is Respectful
Leadership Traits Necessary to Recognize and Nurture Talent
In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading
Three Phrases That Should Make Every Leader Sit Up and Take Notice
Click on the image above to watch a video of this post; otherwise, it is also below for your convenience in reading it. In any organization, formal opportunities exist for requesting and accepting specific ideas, suggestions and feedback. Most leaders … Continue reading
Oh, How We Love To Assume!
Most of us have heard the old saying, “Never assume because…” (well, I’m assuming you can probably fill in the rest…) Nevertheless, most of us still make assumptions so often every day that it boggles the mind. I catch myself … Continue reading
Your Silence is Deafening: How to create INSTANT MAGIC with a few simple words…
Allow me to take you on a brief journey that demonstrates why communication is so important if you want to engage and keep loyal customers and employees. I’m at the airport, standing in line, waiting for my turn to order … Continue reading
Leadership Structure: Hierarchical or Flat? Don’t Go Overboard Either Way
Back in the 1970s, a new concept called “flattening the organization” was introduced, which eliminates much organizational hierarchy and helps people at all levels collaborate and contribute on projects. It came about as a result of excessive levels of management … Continue reading
Employee Engagement Is More About Leaders Than Employees
Much of employee engagement depends upon leadership engagement; it’s a two-way street. In fact, it may be even more of a one-way street from leaders to team members than the other way around. So often when I talk to leaders … Continue reading
Engaging Your People – Part 2 of 6
Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading
50 Ways to WOW Your Others – Tip #32: Do a Role Reversal
Tip #32: Do a Role Reversal Make or bring coffee, tea (or something else) to someone who usually brings it to you. It’s a huge WOW when the tables are turned! Performing a task for someone who usually has to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #31: “I’ll Take Care of That for You!”
Tip #31: “I’ll take care of that for you!” Offer to run an errand or do a chore for someone else. Give them the gift of “time!” How often do we all get tired of seemingly having to take … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, employee appreciation, employee motivation, encouragement, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #24: Do the Right Thing, Even if You Think it Doesn’t Matter
Tip #24: Do the right thing even if you think it doesn’t matter… It always matters! I’ve encountered several people who join different groups and boards, but can’t seem to keep the promises they make there. Sometimes they just say … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, leadership, motivation, motivational leadership speaker Sandy Geroux, Respect, WOW tips, WOWplace
Leave a comment
