IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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- Sandy on Deadlines in Mirror Are Closer Than They Appear
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WOWplace blog, leadership, customer service, administrative professionals
Category Archives: Rule #5: A WOWplace is Rewarding
Leadership Traits Necessary to Recognize and Nurture Talent
In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading
Three Phrases That Should Make Every Leader Sit Up and Take Notice
Click on the image above to watch a video of this post; otherwise, it is also below for your convenience in reading it. In any organization, formal opportunities exist for requesting and accepting specific ideas, suggestions and feedback. Most leaders … Continue reading
50 Ways to WOW Your Others – Tip #47: Proudly Proclaim Your Mission, Vision and Values
Tip #47: Proudly proclaim your mission, vision and values Post them as your promise to all who come in contact with you. Tell people you care enough to have one… and then post it to remind them of how committed … Continue reading
50 Ways to WOW Your Others – Tip #42: Create a “Brag Board”
Tip #42: Create a “Brag Board” Put up a bulletin board to allow associates to “brag” on family, friends and co-workers. Encourage items that help co-workers get to know each other better, as well as giving a shout-out to a … Continue reading
50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment
Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #36: Institute Motivational Meeting Openers and Closers
Tip #36: Institute motivational meeting openers and closers. Open and/or close every meeting with something positive shared by an attendee. Set a new tone for your meetings with one or two minutes of positive sharing. So many meetings begin with … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, creativity, Employee engagement, employee motivation, innovation, leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #34: Give Your Team Surprise Time Off
Tip #34: Give your team surprise time off. Surprise them on a Friday afternoon with lunch out and the rest of the day off. If your team has worked really hard on a project, reward them! Surprise your team… … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #33: Bring in Home-Made Goodies
Tip #33: Bring in home-made goodies. Home-made snacks and specialty dishes from your culture are great ways to share traditions. If someone likes your dish enough to ask for the recipe, share it! Sharing your traditions is a great … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #30: Wrap Up a Little Tchotchke Every Day for a Week and Leave it on a Co-Worker’s Desk
Tip #30: Wrap up a little tchotchke every day for a week and leave it on a co-worker’s desk. Inexpensive, fun, cute little items are great to receive – even more fun on consecutive days. Candles, stuffed toys, candies and mints … Continue reading
Posted in Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, encouragement, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #20: Show People You Appreciate Their Job Performance
Tip #20: Show People You Appreciate Their Job Performance Have a gift sent to someone who’s a stellar performer. Don’t forget to show your appreciation all the time—not just once a year at performance review time! Do it formally and … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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