Tag Archives: creating wow experiences

Proud & WOWed – Military Tribute

Talk about living by your values… if you want to feel proud and “WOWed” by the dedication of the men and women of our Armed Forces (who live their values every day), take a look at this half-time tribute to … Continue reading

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What I Wouldn’t Give…

Two years ago, one of my dearest friends in the world called me.  Her husband of 21 years had just suffered 3 strokes…  I flew to New Hampshire to be by her side because she was scared to death and … Continue reading

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Is Your Time Clock a Time Bomb?

Creating WOWs involves every aspect of communication with customers – and especially with employees.  In fact, one idea recently offered by an attendee at one of my programs dealt with communications at the time clock… the first formal communication location for … Continue reading

Posted in Fun Work Observations, Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Time & Stress Management | Tagged , , , , , | 1 Comment

Don’t Assume – Clarity Saves Time!

How much time is wasted by assuming that others have the same understanding we do?  I recently had a conversation with a young college student who wanted to change cell phone plans, but she first had to switch her friend … Continue reading

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Why are they lining up to work for him?

An executive at a large hospital will soon be heading up a new hospital within the same system.  Employees who work for the organization are lining up to go with him when he opens the doors.  He hears comments like, … Continue reading

Posted in Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , | 2 Comments

Keep a Laughter File!

I always advise people to keep a “Laughter” or “humor” file at work for when the stress builds up too much.  Laughter is a great way to release tension and take a quick break to calm down, think about what … Continue reading

Posted in Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

Save Time – Less Is More

Are you losing time by overwhelming your co-workers with too many choices?  Allow me to explain… Let’s say you need to set up a meeting for a group of people.  You don’t know when they’re available, so you need some options … Continue reading

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Is Your Team Having Fun?

Is your team having fun as you try to achieve your goals?  Are you?  When was the last time you set a fun goal (or added any kind of fun element to your serious goals)?  Just because people are having … Continue reading

Posted in Humor Eases All!, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | 1 Comment

WOW Contributions

Did you hear about the parishoner who anonymously donated a $30,000 winning lottery ticket via the collection plate of a struggling church in Baltimore?  WOW – what a generous thing to do… and to do it anonymously besides makes it … Continue reading

Posted in Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , | Leave a comment

I Don’t Want To Be A Squeaky Wheel!

I recently overheard a gentleman on an airplane reminding a colleague to call someone again, finishing his conversation with, “You know… the squeaky wheel and all.” We’ve all heard the saying, “The squeaky wheel gets the grease,” (also known as, … Continue reading

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