IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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- Sandy on Deadlines in Mirror Are Closer Than They Appear
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WOWplace blog, leadership, customer service, administrative professionals
Tag Archives: creating wow experiences
50 Ways to WOW Your Others – Tip #20: Show People You Appreciate Their Job Performance
Tip #20: Show People You Appreciate Their Job Performance Have a gift sent to someone who’s a stellar performer. Don’t forget to show your appreciation all the time—not just once a year at performance review time! Do it formally and … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #19: Show you care about people’s feelings – not just their job performance
Tip #19: Show you care about people’s feelings – not just their job performance Have a gift sent to someone who’s having a tough day. Have the gift sent that day… or bring it back with you from lunch and put it … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #18: Give it Back Better Than Ever
Tip #18: Give it Back Better Than Ever Return a borrowed item in as good—if not better—condition than when you borrowed it. Be sure to return all items in better condition than when you borrowed them. My husband is a … Continue reading
50 Ways to WOW Your Others – Tip #17: Send a Hand-Written Thank You (or Other) Note of Appreciation
Tip #17: Write a hand-written thank you (or other) note of appreciation No one hand-writes notes any more… be different! The extra time, effort and cost of sending a hand-written note rather than an e-mail is a real WOW. Everyone … Continue reading
50 Wys to WOW Your Others – Tip #16: Say Something Immediately
Tip #16: Say Something Immediately Don’t wait until later… “later” never comes! Don’t let the opportunity go by. We’ve all done it many times, I’m sure. We see or hear of someone doing something really good, and say to ourselves, … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, exceptional service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #15: Do Something Unexpected for a Co-Worker or Group Member
Tip #15: Do Something Unexpected for a Co-Worker or Group Member Pay attention to what they need or are going through – and do something as a group. Get your company, organization, church or other group together for special projects. … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged Be human, compassion, creating wow experiences, exceptional service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #14: Don’t Get Mad… Get Glad!
Tip #14: Don’t Get Mad… Get Glad! Respond to a frustrating or disappointing event with humor, rather than anger. Make it a habit to respond with humor. People will be shocked that you can find humor in many situations, rather … Continue reading
50 Ways to WOW Your Others – Tip #13: Give Someone a Surprise Gift (Part II)
Tip #13: Give Someone a Surprise Gift (Part II) Give them something they would buy for themselves. Pay for a mundane item or one of their regular bills. By giving them something they would actually buy for themselves, it frees … Continue reading
50 Ways to WOW Your Others – Tip #12: Give Someone a Surprise Gift (Part I)
Tip #12: Give Someone a Surprise Gift (Part I) Give them something they wouldn’t buy for themselves. Find out what someone would really want – and give it to them. If you want to be sure they use it for … Continue reading
50 Ways to WOW Your Others – Tip #11: Go First!
Tip #11: Go First! Call someone who’s waiting for an answer from you before they call to ask you about it. Even if you don’t know the answer yet, you can call to at least let them know you haven’t … Continue reading