IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Tag Archives: creating wow experiences
50 Ways to WOW Your Others – Tip #10: Call Someone “Out of the Blue”
Tip #10: Call Someone “Out of the Blue” Call someone you haven’t talked to in a long time… just to tell them you’re thinking of them or that you miss them. It can make all the difference in the world … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, encouragement, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #9: Create a “Shareable” Joke
Tip #9: Create a “shareable” joke Poke fun at something in your workplace that allows you to have a laugh with customers. Have fun with the things you provide for your clients. If there’s a possibility of something being uncomfortable, … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others
Tagged creating wow experiences, leadership, motivational leadership speaker Sandy Geroux, WOW customer service, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #8: And Get Yourself Free!
Tip #8: And Get Yourself Free! Volunteer to help someone for free; arrange opportunities for others to do so, as well. It doesn’t matter if you help someone you know, or a total stranger. Perform a volunteer project either individually or … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #7: Just Drop Off the Key, Lee
Tip #7: Just Drop Off the Key, Lee Give someone a nice weekend away at a great resort. Every once in a while we all need a short break away from everything… just for a day or two. It’s even … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips
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50 Ways to WOW Your Others – Tip #6: You Don’t Need to Discuss Much
Tip #6: You Don’t Need to Discuss Much Hold back a biting comment or excessive criticism. If it doesn’t need to be said, refrain from saying anything else to make it worse. If someone has made a mistake, they are … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #5: Just Hop on the Bus, Gus
Tip #5: Just Hop on the Bus, Gus Pay for someone’s transportation to and from work for a month. Include parking & tolls! What a nice surprise to give someone who has to incur this cost every month, just to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #2: Make a New Plan, Stan
Continuing with our “Idea A Day” series, we come to… Tip #2: Make a New Plan, Stan! Help someone else achieve their dreams. Use your contacts, connections or specialized knowledge to help them accomplish a part of their plan they … Continue reading
The Anatomy of the WOW
Whenever we talk about WOWing our customers, it’s easy to just say, “That was a WOW” or “That was an OW,” without breaking an interaction down into all its elements and every touchpoint along the way. It’s almost never a simple case of … Continue reading
Are Your Salespeople “Practicing” on Your Prospects?
One of the things we stress for anyone who wants to create a WOWplace is giving people the proper tools and training to succeed at the highest level in their jobs. This is true for every position throughout the company, but probably the … Continue reading
Great Food and a WOW Experience from Seasons 52 in Orlando
I love a great meal… always have. But what I really enjoy is when a great meal in a fantastic restaurant is made even better because a server has the ability to create a fun experience. That’s what happened to … Continue reading
