IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Tag Archives: Employee engagement
Now This is Innovative Leadership that Attracts, Engages and Retains Employees!
An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading
Right Person, Right Position… Is That It?
I recently visited an office supply store to purchase an item I found online that was listed as “In Stock” at my local store. Referring to the printout I had created of the item description from the website, I tried … Continue reading
Leadership Traits Necessary to Recognize and Nurture Talent
In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading
Want to Engage Employees? “Gamify” Their Duties!
Before you say, “What?” and dismiss this post, let me explain that I don’t mean you have to play games with your team members in order for them to do their jobs. What it means is that we should … Continue reading
Posted in Leadership/Employee Engagement
Tagged Employee engagement, geroux, leadership, motivation, teamwork, WOWplace
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Your Silence is Deafening: How to create INSTANT MAGIC with a few simple words…
Allow me to take you on a brief journey that demonstrates why communication is so important if you want to engage and keep loyal customers and employees. I’m at the airport, standing in line, waiting for my turn to order … Continue reading
Engaging Your People – Part 3 of 6
In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading
Engaging Your People – Part 2 of 6
Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading
50 Ways to WOW Your Others – Tip #50: Creativity Rules!
Tip #50: Creativity rules! Whatever you do, add a dash of creativity and your own unique personality to it! Everything is enhanced when you take a couple of extra minutes to do it in a unique and creative way! Put … Continue reading
50 Ways to WOW Your Others – Tip #47: Proudly Proclaim Your Mission, Vision and Values
Tip #47: Proudly proclaim your mission, vision and values Post them as your promise to all who come in contact with you. Tell people you care enough to have one… and then post it to remind them of how committed … Continue reading
50 Ways to WOW Your Others – Tip #45: Be the Opposite
Tip #45: Be the opposite If no one else is doing something, you do it; if everyone is doing it, you do something else. Don’t let excuses hold you back! Not to pick on the construction industry, but almost every … Continue reading
Posted in Customer Service, Podcast: 50 Ways to WOW Your Others, Rule #1: A WOWplace is Safe, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, Employee engagement, exceptional customer service, exceptional service, innovation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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