IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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- Sandy on Deadlines in Mirror Are Closer Than They Appear
- Sandy Geroux, M.S. on Gratitude is Not Just For the Good Times…
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WOWplace blog, leadership, customer service, administrative professionals
Tag Archives: employee motivation
50 Ways to WOW Your Others – Tip #8: And Get Yourself Free!
Tip #8: And Get Yourself Free! Volunteer to help someone for free; arrange opportunities for others to do so, as well. It doesn’t matter if you help someone you know, or a total stranger. Perform a volunteer project either individually or … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #7: Just Drop Off the Key, Lee
Tip #7: Just Drop Off the Key, Lee Give someone a nice weekend away at a great resort. Every once in a while we all need a short break away from everything… just for a day or two. It’s even … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips
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50 Ways to WOW Your Others – Tip #6: You Don’t Need to Discuss Much
Tip #6: You Don’t Need to Discuss Much Hold back a biting comment or excessive criticism. If it doesn’t need to be said, refrain from saying anything else to make it worse. If someone has made a mistake, they are … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #5: Just Hop on the Bus, Gus
Tip #5: Just Hop on the Bus, Gus Pay for someone’s transportation to and from work for a month. Include parking & tolls! What a nice surprise to give someone who has to incur this cost every month, just to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #3: You Don’t Need to be Coy, Roy
Tip #3 is: You Don’t Need to be Coy, Roy! Share someone’s accomplishments with their loved ones and let them participate in the kudos. Most of us have families that don’t really know what we do or how good we … Continue reading
The Crucial Difference Between Being Accountable and Taking Ownership
Many people either consider the terms “Being Accountable” and “Taking Ownership” interchangeable, or they forget about taking ownership altogether and focus only on holding people accountable for their actions and goals. But there are some very subtle (and highly important) differences between … Continue reading
7 Ways to Show Respect – by GOING FIRST
When it comes to respect, I have two words for you: GO FIRST We all want to be shown respect; it’s a natural human condition. However, too often when we hear about respect (or a lack thereof), it’s because someone is … Continue reading
Gratitude Begins in the Home (Office)
As we gather around the dinner table at this time of Thanksgiving, it is customary for family members to take turns describing what we’re most grateful for. We thank friends and loved ones for their love and support throughout the year. … Continue reading
Want Higher Employee Engagement? Use the WOWplace Rules Success Model!
Many organizations want to create WOW experiences. But if you attract customers and employees with big, flashy WOWs (cool products and services, fun ways of using them), don’t forget to also get the basics right – customer service, high employee engagement, taking ownership … Continue reading
Organizational Justice and Its Role in Motivating Associates
Having a problem motivating your associates and co-workers to do what needs to be done? Or to ask for clarification on tasks, rather than guessing or assuming they know what you want… and then doing it wrong? In order to … Continue reading