IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Tag Archives: leadership
How To Make Yourself Heard
It’s always a challenge to make your ideas, suggestions and opinions known. For various reasons, too many people are very uncomfortable with speaking their minds. Some have to do with the current socio-political climate that currently grips our world, but … Continue reading
Now This is Innovative Leadership that Attracts, Engages and Retains Employees!
An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading
Right Person, Right Position… Is That It?
I recently visited an office supply store to purchase an item I found online that was listed as “In Stock” at my local store. Referring to the printout I had created of the item description from the website, I tried … Continue reading
Leadership Traits Necessary to Recognize and Nurture Talent
In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading
Want to Engage Employees? “Gamify” Their Duties!
Before you say, “What?” and dismiss this post, let me explain that I don’t mean you have to play games with your team members in order for them to do their jobs. What it means is that we should … Continue reading
Posted in Leadership/Employee Engagement
Tagged Employee engagement, geroux, leadership, motivation, teamwork, WOWplace
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50 Ways to WOW Your Others – Tip #50: Creativity Rules!
Tip #50: Creativity rules! Whatever you do, add a dash of creativity and your own unique personality to it! Everything is enhanced when you take a couple of extra minutes to do it in a unique and creative way! Put … Continue reading
50 Ways to WOW Your Others – Tip #49: Be the WOW in a World Full of OWs!
Tip #49: Be the WOW in a world full of OWs! Correct something that someone else has done wrong. Even if you weren’t the cause, if there’s a way you can be the solution, you will create a WOW. Things … Continue reading
50 Ways to WOW Your Others – Tip #48: Change the Conversation
Tip #48: Change the conversation Get customers involved with helping you identify and create WOWs for them. When you ask people what will cause them to be WOWed, you can hit the mark more often than if you guess. My … Continue reading
Posted in Communication, Customer Service, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged communication, creating wow experiences, customer servce, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #47: Proudly Proclaim Your Mission, Vision and Values
Tip #47: Proudly proclaim your mission, vision and values Post them as your promise to all who come in contact with you. Tell people you care enough to have one… and then post it to remind them of how committed … Continue reading
50 Ways to WOW Your Others – Tip #46: Be Sure Everything You Do is of the Highest Possible Quality.
Tip #46: Be sure everything you do is of the highest possible quality. Extreme competence WOWs us, no matter where it occurs. It doesn’t matter what we’re talking about… if you do it, extremely well, it creates a WOW! Whether you’re talking … Continue reading
