IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Tag Archives: leadership
50 Ways to WOW Your Others – Tip #45: Be the Opposite
Tip #45: Be the opposite If no one else is doing something, you do it; if everyone is doing it, you do something else. Don’t let excuses hold you back! Not to pick on the construction industry, but almost every … Continue reading
Posted in Customer Service, Podcast: 50 Ways to WOW Your Others, Rule #1: A WOWplace is Safe, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, Employee engagement, exceptional customer service, exceptional service, innovation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #44: “I’m so happy to see you/hear from you!”
Tip #44: “I’m so happy to see you/hear from you!” Enthusiastically and cheerfully greet everyone – in person and on the phone. Make them feel special and welcome! One of the greatest compliments I’ve received (from many people) is that I … Continue reading
50 Ways to WOW Your Others – Tip #43: Share the App Love
Tip #43: Share the App Love Share a great app (or a bunch of great apps) with others. Share an app that will help someone save time, money or effort… or is just the coolest thing. My husband and his … Continue reading
50 Ways to WOW Your Others – Tip #42: Create a “Brag Board”
Tip #42: Create a “Brag Board” Put up a bulletin board to allow associates to “brag” on family, friends and co-workers. Encourage items that help co-workers get to know each other better, as well as giving a shout-out to a … Continue reading
50 Ways to WOW Your Others – Tip #41: Get In With the People
Tip #41: Get in with the people. Get leaders on the front lines occasionally. This helps keep them connected to the people performing customer-facing jobs every day. Allow leaders to find out what it’s like to walk in the shoes … Continue reading
50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment
Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #39: “Can we do lunch?”
Tip #39: “Can we do lunch?” Invite someone you don’t know (or don’t know well) to lunch. This promotes teamwork and a sense of belonging, as well as making executives and team leaders more human and relatable. One factor that … Continue reading
50 Ways to WOW Your Others – Tip #38: Make Something Better, Easier, Faster
Tip #38: Make something better, easier, faster. Improve a process everyone struggles with; share the improvement. Find a way to fix a common problem and share it! Many people struggle with inefficient and/or confusing processes in the office. If you’re … Continue reading
Posted in Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, exceptional customer service, innovation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #37: Decorate Someone’s Desk, Cubicle or Office
Tip #37: Decorate someone’s desk, cubicle or office. Do it up right on their birthday, anniversary, graduation, or other big life events. What a WOW it would be to come in and find your work area festooned with balloons, streamers, signs … Continue reading
50 Ways to WOW Your Others – Tip #35: Start a Club
Tip #35: Start a club Start a book, movie, show (or other) club and have monthly meetings to share with others. By starting a club, you can build team spirit through shared interests. Find out if there are avid readers, … Continue reading
