IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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WOWplace blog, leadership, customer service, administrative professionals
Tag Archives: leadership
50 Ways to WOW Your Others – Tip #34: Give Your Team Surprise Time Off
Tip #34: Give your team surprise time off. Surprise them on a Friday afternoon with lunch out and the rest of the day off. If your team has worked really hard on a project, reward them! Surprise your team… … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #33: Bring in Home-Made Goodies
Tip #33: Bring in home-made goodies. Home-made snacks and specialty dishes from your culture are great ways to share traditions. If someone likes your dish enough to ask for the recipe, share it! Sharing your traditions is a great … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #32: Do a Role Reversal
Tip #32: Do a Role Reversal Make or bring coffee, tea (or something else) to someone who usually brings it to you. It’s a huge WOW when the tables are turned! Performing a task for someone who usually has to … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #31: “I’ll Take Care of That for You!”
Tip #31: “I’ll take care of that for you!” Offer to run an errand or do a chore for someone else. Give them the gift of “time!” How often do we all get tired of seemingly having to take … Continue reading
Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, employee appreciation, employee motivation, encouragement, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #30: Wrap Up a Little Tchotchke Every Day for a Week and Leave it on a Co-Worker’s Desk
Tip #30: Wrap up a little tchotchke every day for a week and leave it on a co-worker’s desk. Inexpensive, fun, cute little items are great to receive – even more fun on consecutive days. Candles, stuffed toys, candies and mints … Continue reading
Posted in Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!, Rule #5: A WOWplace is Rewarding
Tagged creating wow experiences, employee appreciation, encouragement, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #29: Send Co-Workers a Daily, Weekly or Monthly Inspiring Message
Tip #29: Send co-workers a daily, weekly or monthly inspiring message Short quotes, photos, videos and other inspiring items sent via e-mail are usually welcome. Don’t make them too long or people won’t read/view them. Also, be careful not to send … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, encouragement, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #28: Create Funny Stuff
Tip #28: Create funny stuff Make light of a situation to prevent it from becoming too “heavy.” Use public humor – rather than public scolding or accusation – to make a point. At my sister’s workplace, one department started losing … Continue reading
50 Ways to WOW Your Others – Tip #25: Do the “Impossible”
Tip #25: Do the “impossible” Do something everyone said couldn’t be done. Learning the difference between difficult and truly impossible, then doing the difficult, creates big WOWs! Obviously we can’t do the literally impossible. But what people say is impossible, … Continue reading
50 Ways to WOW Your Others – Tip #24: Do the Right Thing, Even if You Think it Doesn’t Matter
Tip #24: Do the right thing even if you think it doesn’t matter… It always matters! I’ve encountered several people who join different groups and boards, but can’t seem to keep the promises they make there. Sometimes they just say … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, leadership, motivation, motivational leadership speaker Sandy Geroux, Respect, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #23: Walk Your Talk
Tip #23: Walk your talk When you profess something, follow through. It’s sad that this even has to be on the list, but so many people don’t walk their talk nowadays that it’s a real WOW when you find someone … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
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