IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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WOWplace blog, leadership, customer service, administrative professionals
Tag Archives: Respect
Your Silence is Deafening: How to create INSTANT MAGIC with a few simple words…
Allow me to take you on a brief journey that demonstrates why communication is so important if you want to engage and keep loyal customers and employees. I’m at the airport, standing in line, waiting for my turn to order … Continue reading
Engaging Your People – Part 2 of 6
Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading
50 Ways to WOW Your Others – Tip #26: Be Humble
Tip #26: Be humble Humility is a highly-prized quality in many cultures—for good reason. WOW leaders don’t demand respect… they command it! No one appreciates arrogance, especially in a leader. It’s a true WOW for a high-level leader to remain … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, leadership speaker Sandy Geroux, motivational speaker Sandy Geroux, Respect, respect in the workplace, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #24: Do the Right Thing, Even if You Think it Doesn’t Matter
Tip #24: Do the right thing even if you think it doesn’t matter… It always matters! I’ve encountered several people who join different groups and boards, but can’t seem to keep the promises they make there. Sometimes they just say … Continue reading
Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, leadership, motivation, motivational leadership speaker Sandy Geroux, Respect, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #18: Give it Back Better Than Ever
Tip #18: Give it Back Better Than Ever Return a borrowed item in as good—if not better—condition than when you borrowed it. Be sure to return all items in better condition than when you borrowed them. My husband is a … Continue reading
3 Tips for Creating WOW Customer Service Through Organized Systems!
How bad is it that our lawn service company came by recently and knocked on our door to “sell us their services” because our lawn was in such bad shape? First, it’s unreal that our lawn looks this bad. Second, it’s even … Continue reading
7 Ways to Show Respect – by GOING FIRST
When it comes to respect, I have two words for you: GO FIRST We all want to be shown respect; it’s a natural human condition. However, too often when we hear about respect (or a lack thereof), it’s because someone is … Continue reading
What are the subtle signs that someone respects (or disrespects) you? (One-question survey)
Since so much of creating the WOWplace involves the nuances of communication between leaders and their people, as well as communications among peers at every level, I wanted to ask a question about the subtle signs of respect and disrespect that often … Continue reading
What to Do When You’re Being Disrespected
What do you do when you’re being disrespected at work, at home, or in any other situation? Whether it’s an occasional occurrence or a frequent one, it doesn’t feel good when it’s happening and it’s tough to keep your emotions … Continue reading
Quick Reactions Can Be Good or Bad
Here’s a fun little post to let you have a quick break for a couple of minutes to take this fun (and revealing) test of your reaction times (click on the link below) and to get you thinking about your … Continue reading