IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.Subscribe via RSS Feed
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Sandy Geroux – motivational leadership speaker and trainer, employee motivation, customer service
Sandy's leadership, customer service and staff programs help raise employee engagement and assist leaders inspire all associates to take ownership for creating WOW experiences for each other and their customers.
Her programs address issues including exceptional customer service, creativity and innovation in the workplace, tapping employees’ hidden/underutilized talents and interests, and creating a culture of caring, compassion and respect.Book Sandy for your next event!
Call for more information and for Sandy's availability: 407-856-1188
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WOWplace blog, leadership, customer service, administrative professionals
Tag Archives: respect in the workplace
Engaging Your People – Part 2 of 6
Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading
50 Ways to WOW Your Others – Tip #26: Be Humble
Tip #26: Be humble Humility is a highly-prized quality in many cultures—for good reason. WOW leaders don’t demand respect… they command it! No one appreciates arrogance, especially in a leader. It’s a true WOW for a high-level leader to remain … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, leadership speaker Sandy Geroux, motivational speaker Sandy Geroux, Respect, respect in the workplace, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #11: Go First!
Tip #11: Go First! Call someone who’s waiting for an answer from you before they call to ask you about it. Even if you don’t know the answer yet, you can call to at least let them know you haven’t … Continue reading
What are the subtle signs that someone respects (or disrespects) you? (One-question survey)
Since so much of creating the WOWplace involves the nuances of communication between leaders and their people, as well as communications among peers at every level, I wanted to ask a question about the subtle signs of respect and disrespect that often … Continue reading
Creating a Culture of Respect
The 10/5 Way states that employees must make eye contact with anyone who comes within 10 feet of them, and must smile and greet anyone who comes within 5 feet of them. The No Venting rule requires health care workers … Continue reading
What to Do When You’re Being Disrespected
What do you do when you’re being disrespected at work, at home, or in any other situation? Whether it’s an occasional occurrence or a frequent one, it doesn’t feel good when it’s happening and it’s tough to keep your emotions … Continue reading
Does Your Body Language Say, “I Respect You?”
If you have ever watched the TV comedy, “Everybody Loves Raymond,” you know that Raymond’s wife, Debra, loves to call him an “Idiot” whenever he does something dumb. Sometimes, his actions are SO dumb that she even rolls her eyes. … Continue reading
Being Disrespected? Keep Your Eye On The Goal!
There are times in our lives, both at work and elsewhere, when we just aren’t receiving the respect we deserve. An irate customer could be taking out their anger on us because we’re the only one available at the moment. … Continue reading
Don’t Steal My Lunch!
Have we really become such a society of thieves that we have to put our lunches into Anti-Theft Lunch Bags? Continue reading