Tag Archives: WOWplace

Creativity and Innovation Produce Results… Even If Accidentally!

Here’s a great video that shows the power of innovation and creativity, even when it creates an accidental invention.  As you can see, even accidents have the power to change an experience, a life, and even the world… illustrating the … Continue reading

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Customer Service Should Be AT Your Fingertips… not ON Them!

I have to warn you that this post might gross you out a little… but it really shows how we take customer service, and the “assumed knowledge” of employees for granted.  We all assume that people receive a base level of … Continue reading

Posted in Customer Service, Fun Work Observations, Leadership/Employee Engagement, Rule #1: A WOWplace is Safe | Tagged , , , , | Leave a comment

The Paperless Future – FUN Observation!

OK, this hysterical 32-second video on the paperless future is a “must watch”!  Companies and individuals alike can learn a lot about marketing, messaging, and about having fun with how life and relationships work by watching this fun video. Enjoy!

Posted in Fun Life Observations/Motivation, Humor Eases All!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , | Leave a comment

Delta Airlines Creates a WOW in Minneapolis!

I recently traveled through the Minneapolis Airport and had the surprising pleasure of enjoying my 2-hour layover for my next Delta flight leaving from Terminal G. Wait – I enjoyed my layover… for 2 hours?!  Yes, you read that right… I enjoyed it … Continue reading

Posted in Customer Service, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , | 2 Comments

WOWs Can Happen When We Give Them A Chance

I came across this video of an autistic basketball player that just wowed me.  It’s really amazing how it shows us that: We can never assume we know what’s going to happen We should never assume the extent (or limitations) … Continue reading

Posted in Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

A WOWplace is Warm and Inviting

I recently visited a Chick-Fil-A restaurant and was quite surprised when I entered the dining room.  Here is what I saw – in a fast food restaurant! The dining room was warm and inviting. There were even fresh flowers (NOT … Continue reading

Posted in Communication, Customer Service, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , , , | Leave a comment

Employee Collaboration & Engagement Can Be Improved With Social Technologies

Employee collaboration is a crucial element in creating a WOWplace. Many experts believe that employees’ tacit knowledge (knowledge that exists only in their minds, and not written or shared anywhere else) is a major source of competitive advantage in the … Continue reading

Posted in Communication, Leadership/Employee Engagement, Rule #4: A WOWplace is Innovative, Creative & Fun!, WOW Resources & Tech Tips | Tagged , , , , , | Leave a comment

Stress Relief From a Dog!

Part of being effective at work or at home means taking small, quick mental breaks during the day to alleviate stress and inject a little humor and enjoyment into your day.  Whether laughing with co-workers, laughing at yourself, getting a quick … Continue reading

Posted in Fun Life Observations/Motivation, Fun Work Observations, Humor Eases All!, Time & Stress Management | Tagged , , , , , , | 1 Comment

Create a Lifesaving WOW

The following video is an incredible help for anyone who is in a position to help someone suffering from a cardiac event.  You don’t need to be licensed in CPR to do this – and no mouth-to-mouth resuscitation is needed.  … Continue reading

Posted in Fun Life Observations/Motivation, Fun Work Observations | Tagged , , , | 2 Comments

Create an Impossible WOW

Even though we know it’s impossible to fly without support, I would have thought this type of illusion was also impossible… but apparently it’s not.  The lesson here is to believe in the power of the human spirit and in our … Continue reading

Posted in Customer Service, Leadership/Employee Engagement, Rule #1: A WOWplace is Safe, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment