IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: Rule #2: A WOWplace is Respectful
Find the Nail… and Fix It!
We’ve all heard the saying, “You can’t see the forest for the trees” – of course, meaning that sometimes we’re too close to our problems and can’t see the solutions because we can’t be objective. The video below pokes fun … Continue reading
What to Do When You’re Being Disrespected
What do you do when you’re being disrespected at work, at home, or in any other situation? Whether it’s an occasional occurrence or a frequent one, it doesn’t feel good when it’s happening and it’s tough to keep your emotions … Continue reading
Quick Reactions Can Be Good or Bad
Here’s a fun little post to let you have a quick break for a couple of minutes to take this fun (and revealing) test of your reaction times (click on the link below) and to get you thinking about your … Continue reading
Stop the Epidemic!
There’s an epidemic going on: Take the WOWplace Challenge! How do you create WOW experiences… How can you create more. Post your ideas here. We’d love to hear from you!
How WOW Is Your Welcome?
Visitors and new employees deserve to get a WOWplace welcome and be made to feel “at home.”
Create a WOW: Tune Your Dial to WIIFY
When it comes to creating WOW experiences for others, instead of tuning our dial to WIIFM, let’s try a new “station” called WIIFY!
Does Your Body Language Say, “I Respect You?”
If you have ever watched the TV comedy, “Everybody Loves Raymond,” you know that Raymond’s wife, Debra, loves to call him an “Idiot” whenever he does something dumb. Sometimes, his actions are SO dumb that she even rolls her eyes. … Continue reading
Being Disrespected? Keep Your Eye On The Goal!
There are times in our lives, both at work and elsewhere, when we just aren’t receiving the respect we deserve. An irate customer could be taking out their anger on us because we’re the only one available at the moment. … Continue reading
Is Your Time Clock a Time Bomb?
Creating WOWs involves every aspect of communication with customers – and especially with employees. In fact, one idea recently offered by an attendee at one of my programs dealt with communications at the time clock… the first formal communication location for … Continue reading
Posted in Fun Work Observations, Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Time & Stress Management
Tagged creating wow experiences, employee motivation, encouragement, motivational speaker Sandy Geroux, WOW tips, WOWplace
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Don’t Assume – Clarity Saves Time!
How much time is wasted by assuming that others have the same understanding we do? I recently had a conversation with a young college student who wanted to change cell phone plans, but she first had to switch her friend … Continue reading
