Harsh Words Have Lasting Impact… So Do Positive Ones

Harsh_words

Whether we’re in a business environment, a community arena, or in our own families, harsh words have a lasting impact on everyone who receives them. Just remember this:

  • Feedback can be given in positive, constructive ways.
  • Mistakes will be made. Don’t keep bringing them up. Forgive others, forgive yourself, and let them go.
  • Everyone is different; some take things to heart more than others. Never use a one-size-fits-all approach to feedback and praise. Know the person before trying to “correct” or “improve” them.
  • Let a few opportunities to “coach” someone pass by unsaid. Instead, use that opportunity to praise them for what they do well.
This entry was posted in Communication, Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #5: A WOWplace is Rewarding and tagged , , , , , . Bookmark the permalink.

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