Author Archives: Sandy

Adjusting Your Leadership Behaviors? Go Slow… Be Subtle

If you want to adjust your leadership style and connect better with your team, take a lesson from this executive’s experience and: Go slowly if you want to change some of your behaviors Be subtle and specific when offering praise, … Continue reading

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Engaging Your People – Part 3 of 6

In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading

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Engaging Your People – Part 2 of 6

Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading

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Engaging Your People – Part I of 6

There is a lot of talk about how to get people to engage at work. Too often, we see employees and colleagues who are just going through the motions, creating: Motion without emotion Performance without purpose and “Improvement” without impact. There … Continue reading

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50 Ways to WOW Your Others – Tip #50: Creativity Rules!

Tip #50: Creativity rules! Whatever you do, add a dash of creativity and your own unique personality to it! Everything is enhanced when you take a couple of extra minutes to do it in a unique and creative way! Put … Continue reading

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50 Ways to WOW Your Others – Tip #49: Be the WOW in a World Full of OWs!

Tip #49: Be the WOW in a world full of OWs! Correct something that someone else has done wrong. Even if you weren’t the cause, if there’s a way you can be the solution, you will create a WOW. Things … Continue reading

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50 Ways to WOW Your Others – Tip #48: Change the Conversation

Tip #48: Change the conversation Get customers involved with helping you identify and create WOWs for them. When you ask people what will cause them to be WOWed, you can hit the mark more often than if you guess. My … Continue reading

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50 Ways to WOW Your Others – Tip #47: Proudly Proclaim Your Mission, Vision and Values

Tip #47: Proudly proclaim your mission, vision and values Post them as your promise to all who come in contact with you. Tell people you care enough to have one… and then post it to remind them of how committed … Continue reading

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50 Ways to WOW Your Others – Tip #46: Be Sure Everything You Do is of the Highest Possible Quality.

Tip #46: Be sure everything you do is of the highest possible quality. Extreme competence WOWs us, no matter where it occurs. It doesn’t matter what we’re talking about… if you do it, extremely well, it creates a WOW! Whether you’re talking … Continue reading

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50 Ways to WOW Your Others – Tip #45: Be the Opposite

Tip #45: Be the opposite If no one else is doing something, you do it; if everyone is doing it, you do something else. Don’t let excuses hold you back! Not to pick on the construction industry, but almost every … Continue reading

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