Monthly Archives: May 2015

The Nuances That Create Customer Service… or Customer Nightmares

With all the customer service knowledge, advice, articles, blog posts and other tools out there available for us to use, you’d think customer service would be improving as a general rule. There are “pockets” of exceptional customer service, with some companies doing an … Continue reading

Posted in Nuances That WOW, Principles & Guidelines, Respect, WOW Words of Wisdom, WOWplace Tips | Tagged , , , , , | Leave a comment