IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: Leadership/Employee Engagement
Now This is Innovative Leadership that Attracts, Engages and Retains Employees!
An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading
Right Person, Right Position… Is That It?
I recently visited an office supply store to purchase an item I found online that was listed as “In Stock” at my local store. Referring to the printout I had created of the item description from the website, I tried … Continue reading
Leadership Traits Necessary to Recognize and Nurture Talent
In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading
Three Phrases That Should Make Every Leader Sit Up and Take Notice
Click on the image above to watch a video of this post; otherwise, it is also below for your convenience in reading it. In any organization, formal opportunities exist for requesting and accepting specific ideas, suggestions and feedback. Most leaders … Continue reading
Want to Engage Employees? “Gamify” Their Duties!
Before you say, “What?” and dismiss this post, let me explain that I don’t mean you have to play games with your team members in order for them to do their jobs. What it means is that we should … Continue reading
Posted in Leadership/Employee Engagement
Tagged Employee engagement, geroux, leadership, motivation, teamwork, WOWplace
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Leadership Structure: Hierarchical or Flat? Don’t Go Overboard Either Way
Back in the 1970s, a new concept called “flattening the organization” was introduced, which eliminates much organizational hierarchy and helps people at all levels collaborate and contribute on projects. It came about as a result of excessive levels of management … Continue reading
Employee Engagement Is More About Leaders Than Employees
Much of employee engagement depends upon leadership engagement; it’s a two-way street. In fact, it may be even more of a one-way street from leaders to team members than the other way around. So often when I talk to leaders … Continue reading
Adjusting Your Leadership Behaviors? Go Slow… Be Subtle
If you want to adjust your leadership style and connect better with your team, take a lesson from this executive’s experience and: Go slowly if you want to change some of your behaviors Be subtle and specific when offering praise, … Continue reading
Engaging Your People – Part 3 of 6
In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading
Engaging Your People – Part 2 of 6
Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading
