Tag Archives: compassion

Engaging Your People – Part 3 of 6

In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading

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50 Ways to WOW Your Others – Tip #15: Do Something Unexpected for a Co-Worker or Group Member

Tip #15: Do Something Unexpected for a Co-Worker or Group Member Pay attention to what they need or are going through – and do something as a group. Get your company, organization, church or other group together for special projects. … Continue reading

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Teens Helping Teens in the True Holiday Spirit

It’s easy to forget just how caring people can be – and how a small group of individuals can make a difference for others. Well, I’d like to share a story of how a small group of teen students came … Continue reading

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Homeless Shelter Cafeteria is Turned Into a 5-Star Restaurant!

WOW… take a look at what happened when, through donations of time, talent and a relatively small amount of money, the cafeteria in this homeless shelter was turned into a 5-star restaurant! (If you’re viewing this post in an e-mail … Continue reading

Posted in Customer Service, Rule #2: A WOWplace is Respectful, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

Never Under-Estimate the Power of Compassion and Humanity

My Marketing Director, Cindi’s, story below reminds us that, even if we can’t grant another person’s request, we can still behave in a kind and compassionate manner when doing our jobs, and remember that we’re all human and that sometimes a … Continue reading

Posted in Communication, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , , , , | Leave a comment

Great Tips for Supervisors – or Anyone!

I recently found a great article containing many valuable tips for supervisors and managers (but applicable to anyone) from the Purdue University EAP (Employee Assistance Program). Included are tips for identifying, assisting and supporting troubled and/or grieving employees; evaluating employee performance; and … Continue reading

Posted in Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , , , | 1 Comment

Harsh Words Have Lasting Impact… So Do Positive Ones

Whether we’re in a business environment, a community arena, or in our own families, harsh words have a lasting impact on everyone who receives them. Just remember this: Feedback can be given in positive, constructive ways. Mistakes will be made. Don’t … Continue reading

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Create a WOW For Love

We can create WOWs in so many ways in our personal and professional lives. What would you do for love? Not just passionate love, but for love of your fellow man? Take a look at what one woman’s girlfriends all … Continue reading

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The Impact of Our Words

Your words can do a lot of good – or a lot of harm… choose them well.

Posted in Communication, Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

Better Customer Service Requires “Better” Customers!

With a splitting headache, I recently pulled into a car rental lot, hauled all my luggage out of the trunk, dragged it into the building, waited in line and went up to the counter to check out, when… ACCHH!!! I … Continue reading

Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful | Tagged , , , , , , , , | 1 Comment