Monthly Archives: November 2011

Proud & WOWed – Military Tribute

Talk about living by your values… if you want to feel proud and “WOWed” by the dedication of the men and women of our Armed Forces (who live their values every day), take a look at this half-time tribute to … Continue reading

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Holiday Travel Season is Here – WOW Packing Tips!

Holiday travel season is here and if you don’t want to sacrifice flexibility in your outfits or spend all your holiday money paying for checked luggage, take a look at a couple of great videos I saw about packing light. … Continue reading

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What I Wouldn’t Give…

Two years ago, one of my dearest friends in the world called me.  Her husband of 21 years had just suffered 3 strokes…  I flew to New Hampshire to be by her side because she was scared to death and … Continue reading

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Is Your Time Clock a Time Bomb?

Creating WOWs involves every aspect of communication with customers – and especially with employees.  In fact, one idea recently offered by an attendee at one of my programs dealt with communications at the time clock… the first formal communication location for … Continue reading

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Time Management: One-Size Does Not Fit All!

If you are frustrated by a lack of success with the “latest and greatest” time-savers, join the club! Every new gadget or program comes with incredibly convincing hype… and we fall for it!  Although we may need at least some … Continue reading

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Don’t Assume – Clarity Saves Time!

How much time is wasted by assuming that others have the same understanding we do?  I recently had a conversation with a young college student who wanted to change cell phone plans, but she first had to switch her friend … Continue reading

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Making Wishes Come True

Read below the story of the very first “Make-A-Wish” child (in 1981).  Very heartwarming – and talk about creating a WOW! In Phoenix, AZ, a 26-year-old mother stared down at her 6 year-old son, who was dying of leukemia. Although her heart … Continue reading

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