Monthly Archives: July 2013

Better Customer Service Requires “Better” Customers!

With a splitting headache, I recently pulled into a car rental lot, hauled all my luggage out of the trunk, dragged it into the building, waited in line and went up to the counter to check out, when… ACCHH!!! I … Continue reading

Posted in Don't Assume!, Respect, Setting the Stage, Values, WOWplace Tips | Tagged , , , , , , , , | 1 Comment