Monthly Archives: March 2012

Create a WOW: Tune Your Dial to WIIFY

When it comes to creating WOW experiences for others, instead of tuning our dial to WIIFM, let’s try a new “station” called WIIFY!  

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Does Your Body Language Say, “I Respect You?”

If you have ever watched the TV comedy, “Everybody Loves Raymond,” you know that Raymond’s wife, Debra, loves to call him an “Idiot” whenever he does something dumb.  Sometimes, his actions are SO dumb that she even rolls her eyes. … Continue reading

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Being Disrespected? Keep Your Eye On The Goal!

There are times in our lives, both at work and elsewhere, when we just aren’t receiving the respect we deserve.  An irate customer could be taking out their anger on us because we’re the only one available at the moment.  … Continue reading

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