Category Archives: Be Human… Not Humanoid!

WOWplace people always remember that we’re dealing with humans, with human feelings and emotions… and we do not want to check our humanity at the door to the workplace.

Engaging Your People – Part 3 of 6

In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading

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50 Ways to WOW Your Others – Tip #49: Be the WOW in a World Full of OWs!

Tip #49: Be the WOW in a world full of OWs! Correct something that someone else has done wrong. Even if you weren’t the cause, if there’s a way you can be the solution, you will create a WOW. Things … Continue reading

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50 Ways to WOW Your Others – Tip #44: “I’m so happy to see you/hear from you!”

Tip #44: “I’m so happy to see you/hear from you!” Enthusiastically and cheerfully greet everyone – in person and on the phone. Make them feel special and welcome! One of the greatest compliments I’ve received (from many people) is that I … Continue reading

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50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment

Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading

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50 Ways to WOW Your Others – Tip #39: “Can we do lunch?”

Tip #39: “Can we do lunch?” Invite someone you don’t know (or don’t know well) to lunch. This promotes teamwork and a sense of belonging, as well as making executives and team leaders more human and relatable. One factor that … Continue reading

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Are Your Salespeople “Practicing” on Your Prospects?

One of the things we stress for anyone who wants to create a WOWplace is giving people the proper tools and training to succeed at the highest level in their jobs. This is true for every position throughout the company, but probably the … Continue reading

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7 Ways to Show Respect – by GOING FIRST

When it comes to respect, I have two words for you: GO FIRST We all want to be shown respect; it’s a natural human condition. However, too often when we hear about respect (or a lack thereof), it’s because someone is … Continue reading

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Great Food and a WOW Experience from Seasons 52 in Orlando

  I love a great meal… always have. But what I really enjoy is when a great meal in a fantastic restaurant is made even better because a server has the ability to create a fun experience. That’s what happened to … Continue reading

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Teens Helping Teens in the True Holiday Spirit

It’s easy to forget just how caring people can be – and how a small group of individuals can make a difference for others. Well, I’d like to share a story of how a small group of teen students came … Continue reading

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Gratitude Begins in the Home (Office)

As we gather around the dinner table at this time of Thanksgiving, it is customary for family members to take turns describing what we’re most grateful for. We thank friends and loved ones for their love and support throughout the year. … Continue reading

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