Category Archives: Rule #3: A WOWplace is Human… Not Humanoid!

WOWplace people always remember that we’re dealing with humans, with human feelings and emotions… and we do not want to check our humanity at the door to the workplace.

Now This is Innovative Leadership that Attracts, Engages and Retains Employees!

An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading

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Employee Engagement Is More About Leaders Than Employees

Much of employee engagement depends upon leadership engagement; it’s a two-way street. In fact, it may be even more of a one-way street from leaders to team members than the other way around. So often when I talk to leaders … Continue reading

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Adjusting Your Leadership Behaviors? Go Slow… Be Subtle

If you want to adjust your leadership style and connect better with your team, take a lesson from this executive’s experience and: Go slowly if you want to change some of your behaviors Be subtle and specific when offering praise, … Continue reading

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Engaging Your People – Part 3 of 6

In the previous article of this series, we talked about how to make the WOWplace respectful. This week’s topic focuses on Rule #3: a WOWplace is HUMAN… not HUMANOID. What I mean by this is that we all have feelings that … Continue reading

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50 Ways to WOW Your Others – Tip #44: “I’m so happy to see you/hear from you!”

Tip #44: “I’m so happy to see you/hear from you!” Enthusiastically and cheerfully greet everyone – in person and on the phone. Make them feel special and welcome! One of the greatest compliments I’ve received (from many people) is that I … Continue reading

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50 Ways to WOW Your Others – Tip #40: Recognize and Praise Someone’s Skills, Knowledge or Accomplishment

Tip #40: Recognize and praise someone’s skills, knowledge or accomplishment Be as specific as possible. Generic praise is nice, but specific accolades are much more meaningful. Studies show that peer praise is often more meaningful than praise from leaders; however, this … Continue reading

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50 Ways to WOW Your Others – Tip #39: “Can we do lunch?”

Tip #39: “Can we do lunch?” Invite someone you don’t know (or don’t know well) to lunch. This promotes teamwork and a sense of belonging, as well as making executives and team leaders more human and relatable. One factor that … Continue reading

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50 Ways to WOW Your Others – Tip #32: Do a Role Reversal

Tip #32: Do a Role Reversal Make or bring coffee, tea (or something else) to someone who usually brings it to you. It’s a huge WOW when the tables are turned! Performing a task for someone who usually has to … Continue reading

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50 Ways to WOW Your Others – Tip #29: Send Co-Workers a Daily, Weekly or Monthly Inspiring Message

Tip #29: Send co-workers a daily, weekly or monthly inspiring message Short quotes, photos, videos and other inspiring items sent via e-mail are usually welcome. Don’t make them too long or people won’t read/view them. Also, be careful not to send … Continue reading

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50 Ways to WOW Your Others – Tip #26: Be Humble

Tip #26: Be humble Humility is a highly-prized quality in many cultures—for good reason. WOW leaders don’t demand respect… they command it! No one appreciates arrogance, especially in a leader. It’s a true WOW for a high-level leader to remain … Continue reading

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