Tag Archives: Sandy Geroux

Now This is Innovative Leadership that Attracts, Engages and Retains Employees!

An Insightful Interview with Stuart Downs, DNP, RN, CENP, CPHQ, NEA-BC, FAONL, FACHE Stuart Downs, Nursing Administrator at Northside Hospital Gwinnett in Lawrenceville, GA is not your typical nurse leader. After reconstructive foot surgery forced him to pivot from his … Continue reading

Posted in Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , | Leave a comment

Happy Holidays from Sandy Geroux & WOWplace Int’l!

Whichever holiday(s) you celebrate… Thank you for being part of our “family.” We pray for you to be blessed with the love of your family and friends, whether you’re sharing time with them virtually or in person. We wish for … Continue reading

Posted in Holiday Greetings | Tagged , , , | Leave a comment

Oh, How We Love To Assume!

Most of us have heard the old saying, “Never assume because…” (well, I’m assuming you can probably fill in the rest…) Nevertheless, most of us still make assumptions so often every day that it boggles the mind. I catch myself … Continue reading

Posted in Communication, Customer Service, Rule #2: A WOWplace is Respectful | Tagged , , , | Leave a comment

Thriving in the “Silver Lining” Requires Action

Everyone in the world is experiencing challenging times right now. And the challenges will probably continue for a while, even after travel and meetings resume and business gets “back to normal.” Since no one knows what “normal” is going to … Continue reading

Posted in Fun Work Observations, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , | Leave a comment

Your Silence is Deafening: How to create INSTANT MAGIC with a few simple words…

Allow me to take you on a brief journey that demonstrates why communication is so important if you want to engage and keep loyal customers and employees. I’m at the airport, standing in line, waiting for my turn to order … Continue reading

Posted in Communication, Rule #2: A WOWplace is Respectful | Tagged , , , , , | Leave a comment

WOWs Can Happen When We Give Them A Chance

I came across this video of an autistic basketball player that just wowed me.  It’s really amazing how it shows us that: We can never assume we know what’s going to happen We should never assume the extent (or limitations) … Continue reading

Posted in Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , | Leave a comment

What is your WOW?

What WOW “thing” are you known for? What would you like to be known for?  To make a difference in the lives of those around you, consistently (not just occasionally) do something special that creates WOWs for others. Think about … Continue reading

Posted in Communication, Leadership/Employee Engagement, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , | Leave a comment

How WOW Is Your Welcome?

Visitors and new employees deserve to get a WOWplace welcome and be made to feel “at home.”

Posted in Communication, Customer Service, Leadership/Employee Engagement, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , | 2 Comments

Holiday Travel Season is Here – WOW Packing Tips!

Holiday travel season is here and if you don’t want to sacrifice flexibility in your outfits or spend all your holiday money paying for checked luggage, take a look at a couple of great videos I saw about packing light. … Continue reading

Posted in Fun Life Observations/Motivation, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , | 2 Comments

Making Wishes Come True

Read below the story of the very first “Make-A-Wish” child (in 1981).  Very heartwarming – and talk about creating a WOW! In Phoenix, AZ, a 26-year-old mother stared down at her 6 year-old son, who was dying of leukemia. Although her heart … Continue reading

Posted in Fun Life Observations/Motivation | Tagged , , , , , | Leave a comment