IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
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Category Archives: Rule #4: A WOWplace is Innovative, Creative & Fun!
How To Improve Your Creativity in the Workplace
This week we have a wonderful guest post by Gloria Martinez of Womenled.org – Enjoy! Sometimes at work there are so many distractions that deter you from actually… working. You may be pulled in so many directions that it seems … Continue reading
Thriving in the “Silver Lining” Requires Action
Everyone in the world is experiencing challenging times right now. And the challenges will probably continue for a while, even after travel and meetings resume and business gets “back to normal.” Since no one knows what “normal” is going to … Continue reading
Is a Lack of Proactive Thinking Hurting Your Business?
A man calls a golf course to add one more player to a foursome scheduled for 8:12 a.m., asking if he can just add a 5th to the group, or does he need to break them up into two groups. … Continue reading
Leadership Structure: Hierarchical or Flat? Don’t Go Overboard Either Way
Back in the 1970s, a new concept called “flattening the organization” was introduced, which eliminates much organizational hierarchy and helps people at all levels collaborate and contribute on projects. It came about as a result of excessive levels of management … Continue reading
50 Ways to WOW Your Others – Tip #50: Creativity Rules!
Tip #50: Creativity rules! Whatever you do, add a dash of creativity and your own unique personality to it! Everything is enhanced when you take a couple of extra minutes to do it in a unique and creative way! Put … Continue reading
50 Ways to WOW Your Others – Tip #49: Be the WOW in a World Full of OWs!
Tip #49: Be the WOW in a world full of OWs! Correct something that someone else has done wrong. Even if you weren’t the cause, if there’s a way you can be the solution, you will create a WOW. Things … Continue reading
50 Ways to WOW Your Others – Tip #48: Change the Conversation
Tip #48: Change the conversation Get customers involved with helping you identify and create WOWs for them. When you ask people what will cause them to be WOWed, you can hit the mark more often than if you guess. My … Continue reading
Posted in Communication, Customer Service, Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged communication, creating wow experiences, customer servce, exceptional customer service, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #46: Be Sure Everything You Do is of the Highest Possible Quality.
Tip #46: Be sure everything you do is of the highest possible quality. Extreme competence WOWs us, no matter where it occurs. It doesn’t matter what we’re talking about… if you do it, extremely well, it creates a WOW! Whether you’re talking … Continue reading
50 Ways to WOW Your Others – Tip #45: Be the Opposite
Tip #45: Be the opposite If no one else is doing something, you do it; if everyone is doing it, you do something else. Don’t let excuses hold you back! Not to pick on the construction industry, but almost every … Continue reading
Posted in Customer Service, Podcast: 50 Ways to WOW Your Others, Rule #1: A WOWplace is Safe, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, Employee engagement, exceptional customer service, exceptional service, innovation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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50 Ways to WOW Your Others – Tip #38: Make Something Better, Easier, Faster
Tip #38: Make something better, easier, faster. Improve a process everyone struggles with; share the improvement. Find a way to fix a common problem and share it! Many people struggle with inefficient and/or confusing processes in the office. If you’re … Continue reading
Posted in Podcast: 50 Ways to WOW Your Others, Rule #4: A WOWplace is Innovative, Creative & Fun!
Tagged creating wow experiences, employee appreciation, Employee engagement, employee motivation, exceptional customer service, innovation, leadership, motivational speaker Sandy Geroux, WOW tips, WOWplace
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