Category Archives: Rule #2: A WOWplace is Respectful

Effective leaders don’t DEMAND respect; they COMMAND it.

Leadership Traits Necessary to Recognize and Nurture Talent

In my last post, I outlined Three Phrases That Should Make Every Leader Sit Up and Take Notice. As a reminder, these phrases were: “I have an idea [to change or improve something specific] and here are the benefits of … Continue reading

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Three Phrases That Should Make Every Leader Sit Up and Take Notice

Click on the image above to watch a video of this post; otherwise, it is also below for your convenience in reading it. In any organization, formal opportunities exist for requesting and accepting specific ideas, suggestions and feedback. Most leaders … Continue reading

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Oh, How We Love To Assume!

Most of us have heard the old saying, “Never assume because…” (well, I’m assuming you can probably fill in the rest…) Nevertheless, most of us still make assumptions so often every day that it boggles the mind. I catch myself … Continue reading

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Your Silence is Deafening: How to create INSTANT MAGIC with a few simple words…

Allow me to take you on a brief journey that demonstrates why communication is so important if you want to engage and keep loyal customers and employees. I’m at the airport, standing in line, waiting for my turn to order … Continue reading

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Leadership Structure: Hierarchical or Flat? Don’t Go Overboard Either Way

Back in the 1970s, a new concept called “flattening the organization” was introduced, which eliminates much organizational hierarchy and helps people at all levels collaborate and contribute on projects. It came about as a result of excessive levels of management … Continue reading

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Employee Engagement Is More About Leaders Than Employees

Much of employee engagement depends upon leadership engagement; it’s a two-way street. In fact, it may be even more of a one-way street from leaders to team members than the other way around. So often when I talk to leaders … Continue reading

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Engaging Your People – Part 2 of 6

Last week, we talked about how to make the WOWplace safe for people to engage and contribute. This week’s topic focuses on Rule #2: a WOWplace is RESPECTFUL. We all work hard to be respected… and to show respect to … Continue reading

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50 Ways to WOW Your Others – Tip #32: Do a Role Reversal

Tip #32: Do a Role Reversal Make or bring coffee, tea (or something else) to someone who usually brings it to you. It’s a huge WOW when the tables are turned! Performing a task for someone who usually has to … Continue reading

Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!, Rule #4: A WOWplace is Innovative, Creative & Fun! | Tagged , , , , , , , | Leave a comment

50 Ways to WOW Your Others – Tip #31: “I’ll Take Care of That for You!”

Tip #31: “I’ll take care of that for you!”    Offer to run an errand or do a chore for someone else. Give them the gift of “time!” How often do we all get tired of seemingly having to take … Continue reading

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50 Ways to WOW Your Others – Tip #24: Do the Right Thing, Even if You Think it Doesn’t Matter

Tip #24: Do the right thing even if you think it doesn’t matter… It always matters! I’ve encountered several people who join different groups and boards, but can’t seem to keep the promises they make there. Sometimes they just say … Continue reading

Posted in Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful | Tagged , , , , , , | Leave a comment