Tag Archives: employee motivation

50 Ways to WOW Your Others – Tip #8: And Get Yourself Free!

Tip #8: And Get Yourself Free! Volunteer to help someone for free; arrange opportunities for others to do so, as well. It doesn’t matter if you help someone you know, or a total stranger. Perform a volunteer project either individually or … Continue reading

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50 Ways to WOW Your Others – Tip #7: Just Drop Off the Key, Lee

Tip #7: Just Drop Off the Key, Lee Give someone a nice weekend away at a great resort. Every once in a while we all need a short break away from everything… just for a day or two. It’s even … Continue reading

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50 Ways to WOW Your Others – Tip #6: You Don’t Need to Discuss Much

Tip #6: You Don’t Need to Discuss Much Hold back a biting comment or excessive criticism. If it doesn’t need to be said, refrain from saying anything else to make it worse. If someone has made a mistake, they are … Continue reading

Posted in Communication, Customer Service, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #3: A WOWplace is Human... Not Humanoid! | Tagged , , , , , , | Leave a comment

50 Ways to WOW Your Others – Tip #5: Just Hop on the Bus, Gus

Tip #5: Just Hop on the Bus, Gus Pay for someone’s transportation to and from work for a month. Include parking & tolls! What a nice surprise to give someone who has to incur this cost every month, just to … Continue reading

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50 Ways to WOW Your Others – Tip #3: You Don’t Need to be Coy, Roy

Tip #3 is: You Don’t Need to be Coy, Roy! Share someone’s accomplishments with their loved ones and let them participate in the kudos. Most of us have families that don’t really know what we do or how good we … Continue reading

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The Crucial Difference Between Being Accountable and Taking Ownership

Many people either consider the terms “Being  Accountable” and “Taking Ownership” interchangeable, or they forget about taking ownership altogether and focus only on holding people accountable for their actions and goals. But there are some very subtle (and highly important) differences between … Continue reading

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7 Ways to Show Respect – by GOING FIRST

When it comes to respect, I have two words for you: GO FIRST We all want to be shown respect; it’s a natural human condition. However, too often when we hear about respect (or a lack thereof), it’s because someone is … Continue reading

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Gratitude Begins in the Home (Office)

As we gather around the dinner table at this time of Thanksgiving, it is customary for family members to take turns describing what we’re most grateful for. We thank friends and loved ones for their love and support throughout the year. … Continue reading

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Want Higher Employee Engagement? Use the WOWplace Rules Success Model!

Many organizations want to create WOW experiences. But if you attract customers and employees with big, flashy WOWs (cool products and services, fun ways of using them), don’t forget to also get the basics right – customer service, high employee engagement, taking ownership … Continue reading

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Organizational Justice and Its Role in Motivating Associates

Having a problem motivating your associates and co-workers to do what needs to be done? Or to ask for clarification on tasks, rather than guessing or assuming they know what you want… and then doing it wrong? In order to … Continue reading

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