IMAGINE if everyone in your workplace created WOW experiences for each other and for customers!
Motivational speaker Sandy Geroux has spent 18 years studying what makes people say WOW when it comes to their interactions with others. She has put that knowledge into her inspiring keynotes, breakouts, training sessions and books - and into this blog! - to help you “Turn Your Workplace Into a WOWplace" Subscribe below to start receiving Sandy's posts and get WOW ideas you can use immediately to create and inspire WOW experiences at work and at home.
Subscribe via RSS Feed
Subscribe
Category Archives: Rule #2: A WOWplace is Respectful
50 Ways to WOW Your Others – Tip #23: Walk Your Talk
Tip #23: Walk your talk When you profess something, follow through. It’s sad that this even has to be on the list, but so many people don’t walk their talk nowadays that it’s a real WOW when you find someone … Continue reading
Posted in Communication, Fun Life Observations/Motivation, Fun Work Observations, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #21: Listen Now, Act Later
Tip #21: Listen now, act later Make note of something someone wants and give it to them when they least expect it. The WOW is not only that you listened to them, but that you remembered it later and did … Continue reading
50 Ways to WOW Your Others – Tip #19: Show you care about people’s feelings – not just their job performance
Tip #19: Show you care about people’s feelings – not just their job performance Have a gift sent to someone who’s having a tough day. Have the gift sent that day… or bring it back with you from lunch and put it … Continue reading
Posted in Communication, Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, exceptional customer service, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #18: Give it Back Better Than Ever
Tip #18: Give it Back Better Than Ever Return a borrowed item in as good—if not better—condition than when you borrowed it. Be sure to return all items in better condition than when you borrowed them. My husband is a … Continue reading
50 Ways to WOW Your Others – Tip #17: Send a Hand-Written Thank You (or Other) Note of Appreciation
Tip #17: Write a hand-written thank you (or other) note of appreciation No one hand-writes notes any more… be different! The extra time, effort and cost of sending a hand-written note rather than an e-mail is a real WOW. Everyone … Continue reading
50 Ways to WOW Your Others – Tip #11: Go First!
Tip #11: Go First! Call someone who’s waiting for an answer from you before they call to ask you about it. Even if you don’t know the answer yet, you can call to at least let them know you haven’t … Continue reading
50 Ways to WOW Your Others – Tip #8: And Get Yourself Free!
Tip #8: And Get Yourself Free! Volunteer to help someone for free; arrange opportunities for others to do so, as well. It doesn’t matter if you help someone you know, or a total stranger. Perform a volunteer project either individually or … Continue reading
Posted in Leadership/Employee Engagement, Podcast: 50 Ways to WOW Your Others, Rule #2: A WOWplace is Respectful, Rule #3: A WOWplace is Human... Not Humanoid!
Tagged creating wow experiences, employee motivation, leadership, motivational leadership speaker Sandy Geroux, WOW tips, WOWplace
Leave a comment
50 Ways to WOW Your Others – Tip #4: Just Listen to Me
Tip #4: Just Listen to Me! Offer to train, coach or mentor someone. You have a lot of expertise that you probably take for granted. Figure out what you’re great at and offer to help someone else in that area. … Continue reading
3 Tips for Creating WOW Customer Service Through Organized Systems!
How bad is it that our lawn service company came by recently and knocked on our door to “sell us their services” because our lawn was in such bad shape? First, it’s unreal that our lawn looks this bad. Second, it’s even … Continue reading
WOW Customer Service – What’s the Right Choice?
Choice #1: Call late or no show? The plumber The appliance repairman The paver installer The house painter The tile installers The furniture delivery/installation crew Almost all of the above tradesmen have been a “no-show” on us. One came at … Continue reading
